Job Description
As a technology-forward company Ro employees have high expectations for intuitive systems seamless experiences and high-quality support. This role will play an important part in shaping how employees interact with People systems and services by building efficient workflows scalable self-service experiences intelligent automations and AI-enabled solutions that improve both operational efficiency and the employee experience.
At the same time you will help strengthen the company’s workforce data and analytics capabilities—ensuring People data is accurate well-governed and transformed into meaningful insights that support strategic planning organizational effectiveness and business decision-making.
This role is ideal for someone who combines systems thinking analytical rigor and a startup mindset and who is comfortable operating strategically while remaining hands-on when needed.
What You’ll Do:
- Own the People technology ecosystem with UKG serving as the core system of record ensuring systems are scalable connected and aligned to business needs
- Govern and maintain organizational data structures including entities departments sub-departments job codes job architecture reporting hierarchies and naming conventions to ensure consistency and reporting integrity
- Design and oversee People systems architecture and data flows across HR platforms (e.g. ATS payroll benefits compensation performance tools) ensuring accurate and reliable upstream/downstream integrations
- Build and maintain People reporting dashboards and workforce analytics (within UKG and external BI/reporting tools) to support operational and executive decision-making
- Analyze workforce data to identify trends correlations risks and opportunities and translate findings into actionable insights and recommendations
- Partner cross-functionally with HR IT Payroll Finance and business leaders to align on systems strategy data governance reporting logic and workforce metrics
- Ensure data accuracy consistency integrity and security across People systems and downstream reporting environments through audits validation and reconciliation processes
- Identify opportunities to streamline processes automate workflows and improve reporting infrastructure including leveraging AI and automation tools where appropriate
- Oversee HR technology enhancements integrations and vendor partnerships partnering with external consultants where appropriate for technical configuration work
- Train and support stakeholders on People systems reporting and data interpretation building scalable self-service reporting capabilities where possible
- Identify complex system and data issues recommend solutions and drive resolution end-to-end
What You’ll Bring to the Team:
- 5–7+ years of experience in People Technology HRIS People Analytics or related roles including experience supporting and optimizing HR systems ecosystems
- Strong experience with People reporting workforce analytics and dashboard development
- Experience managing HRIS integrations APIs data feeds and cross-system data flows
- Strong understanding of organizational data structures and HR data governance principles
- Proven ability to translate business needs into scalable systems reporting and analytics solutions
- Proficiency in Excel and BI tools (e.g. Looker Snowflake Hex Cognos BI Tableau etc.)
- Experience analyzing workforce data and translating insights into clear recommendations and business actions
- Strong systems-thinking and problem-solving capabilities with the ability to identify root causes and improve processes holistically
- Excellent communication and stakeholder management skills with the ability to influence and drive alignment across cross-functional teams
- Ability to operate effectively in a fast-paced high-growth environment with a high degree of ownership and adaptability
- Experience leveraging automation and/or AI tools to improve workflows reporting or operational efficiency (preferred)
- Experience with UKG or comparable HRIS platforms strongly preferred
We've Got You Covered:
- Full medical dental and vision insurance + OneMedical membership
- Healthcare and Dependent Care FSA
- 401(k) with company match
- Flexible PTO
- Wellbeing + Learning & Growth reimbursements
- Paid parental leave + Fertility benefits
- Pet insurance
- Student loan refinancing
- Virtual resources for mindfulness counseling and fitness
Skills Required
- 5-7+ years of experience in People Technology HRIS People Analytics or related roles
- Strong experience with People reporting workforce analytics and dashboard development
- Experience managing HRIS integrations APIs data feeds and cross-system data flows
- Strong understanding of organizational data structures and HR data governance principles
- Proficiency in Excel and BI tools
- Experience with UKG or comparable HRIS platforms strongly preferred
What the Team is Saying

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What We Do
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest most effective care possible. Ro is the only company to offer nationwide telehealth labs and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient end-to-end healthcare experience spanning from diagnosis to delivery of medication to ongoing care. Since 2017 Ro has helped millions of patients in nearly every single county in the United States including 98% of primary care deserts.
Why Work With Us
Ro is powering quality care at scale. The Ro Operating System (ro.OS) vertically integrates the core parts of healthcare bringing together nationwide telehealth lab and pharmacy services on one platform. The result? ro.OS makes it easier for patients to access and providers to deliver high-quality care – millions of times over.
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Employees engage in a combination of remote and on-site work.
Ro’ers in the tri-state area join their colleagues in the NY Hub twice a week for in-person collaboration.
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Date Posted
06/02/2026
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