Manager, Performance Improvement, Equity and Inclusion, Remote

Primary Duties:

• Optimize operational effectiveness by identifying waste in processes and root causes to complex opportunities and working collaboratively to design and execute solutions.
• Maintain and evaluate measures of success for equity and inclusion as well as plans for performance improvement
• Lead program management and collaboration across diverse internal cross functional teams focused on performance improvement of our equity and inclusion goals including ERGs, committees, and initiatives
• Establish strategic partnerships to optimize synergies, build cross functional alignment, and streamline operations for enhanced scalability and efficiency

Minimum Qualifications:

• Bachelor’s degree in business, public administration, education, ethnic studies, or related field
• 8+ years of relevant, progressive working experience
• Minimum 2 years of experience developing and/or facilitating the development of diversity & inclusion programs

Preferred Qualifications:

• Effective in building and sustaining strong relationships with a demonstrated ability to influence and manage high-stakes relationships with a diverse group of staff, and partners
• Excellent written and verbal communicator with expertise in building effective presentations tailored to the audience and developing comprehensive training materials
• Functional expertise in organizational, cross-functional project/committee management and managing a cycle of performance improvement for equity and inclusion metrics
• Equity and Inclusion skillset with a firm understanding of cultural competency, public health, population health principles and best practices to improve quality and the reduce cost of care
• Strong analytical skills to determine organizational needs, and monitor and evaluate Equity and Inclusion key performance indicators and dashboards
• The ability to optimize operational effectiveness using proven methodologies like lean and agile.
• Subject matter expert in performance improvement, issues and trends related to health equity; diversity, equity and inclusion best practices; leadership and managerial principles
• Company- first mindset and strong commitment to elevating a culture where everyone is valued and treated with dignity and respect as we deliver on our mission of better care and lower cost

Physical Requirements

• Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.