Manager, Practical Law Sales Executives

Inside Sales Manager, Sales Specialists

The Practical Sales Executive Manager will lead a team of sales for Practical Law. The Practical Law Sales Executive Manager will ensure the team successfully achieves/exceeds their goal attainment on a monthly basis through outbound and inbound contacts to potential customers.

Responsibilities:

• Maximize total new sales growth by promoting the sale of Practical Law through outbound sales efforts using a consultative and solutions based sales approach.
• Partner with marketing on inbound and outbound sales outreach
• Take ownership for campaign implementation and ensure focus toward attainment of channel / department goals and objectives.
• Monitor performance through call monitoring, personal interaction, activity review and other measures to ensure customers are receiving prompt, courteous and efficient service.
• Proactively identify and respond to issues in the department that affect teamwork and goal attainment. Provide innovative and creative solutions, in addition to leveraging peers, in the resolution process.
• Recruit, coach and develop an effective sales and representatives capable of delivering goals.
• Coach, mentor and develop consistent with channel expectations. Drive results, productivity and sales growth of team.
• Counsel and provide guidance with employee relations situations and performance management concerns.
• Conduct annual performance and salary reviews.
• Maintain a working knowledge of company products, special sales programs and marketing efforts within the sales division.
• Builds rapport and relationships with internal and external customers through prompt, courteous, efficient, and professional service.
• Identifies gaps and other opportunities to improve sales attainment capabilities.
• Adhere to ethical standards contained in the Thomson Reuters Code of Conduct while servicing customers and meeting department goals.
• Assumes other responsibilities as required or requested by Leadership.

Core Leadership Values

Commitment to People:

• Creates an environment to attract the best and brightest people
• Retains the right people through coaching, development and personal growth
• Recognizes behaviors and contributions

Customer First:

• Displays a deep understanding of our customers, applies knowledge of business and market dynamics to provide value-add solutions and services

Delivering Results:

• Drives change, innovation and accountability by executing on goals and initiatives
• Able to understand when and where to make adjustments to business operations in order to meet objectives

Collaboration:

• Builds constructive relationships across the organization with key business partners - including channel teammates, Segment, NPD and Finance - to drive the business forward

Qualifications:

• B.A. or B.S. in business or related area required; MBA or J.D. preferred.
• Sales Management or leadership experience strongly preferred
• Experience with Coaching Sales Process, product training and professional development
• Telemarketing or consultative sales and/or account management experience in a business to business environment strongly preferred
• Proven record of successful sales performance a plus
• Ambitious self-starter with high energy and motivation
• Exceptional oral communication and relationship building skills
• Excellent organizational skills
• Ability to adapt to change
• Computer proficiency in Microsoft office and technology aptitude for internal business systems

What's in it For You?

At Thomson Reuters, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth:

• Hybrid Work Model: Currently the majority of our employees are working within a hybrid environment consisting of in-office and remote work, and following local COVID-19 bylaws and guidelines.

• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more

• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing

• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters cafe networking

• Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact

• Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

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Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.