Manager, Product Management & Portfolio - Governance & Processes

Manager, Product Management and Portfolio Governance & Processes – Denver, CO

Are you passionate about Product and Portfolio Governance in FinTech? Then it’s time to join the Western Union as a Manager, Product Management and Portfolio Governance & Processes

Western Union powers your pursuit
The Manager, Product Management and Portfolio Governance & Processes will be responsible for establishing and maintaining effective governance processes and frameworks throughout the product and portfolio management lifecycle. This role will develop, implement, and oversee governance frameworks, policies, and procedures for the entire product management lifecycle, including ideation, development, launch, and post-launch activities.

Role Responsibilities

• Develop and implement robust governance frameworks to ensure alignment with organizational goals and compliance with industry standards.

• Establish, document, and communicate effective project management processes, driving consistency across the global team.

• Collaborate with cross-functional teams to identify, assess, and mitigate risks, ensuring proactive risk management strategies are in place.

• Facilitate regular project reviews and audits to monitor adherence to established processes and identify areas for improvement.

• Provide leadership in change management initiatives, ensuring seamless integration of new processes and tools.

• Act as a central point of contact for governance-related queries, offering guidance and support to project managers and team members.

• Foster a culture of continuous improvement by identifying opportunities for enhancing operational efficiency and effectiveness.

• Develop and deliver training programs to educate team members on governance best practices and processes.

• Produce comprehensive reports and metrics to assess the performance of projects and the overall health of the program.

• Collaborate with stakeholders to gather feedback and refine governance structures in response to changing business needs.

Role Requirements

• Bachelor’s degree in Business, Project Management, or a related field; advanced degree preferred.

• Proven experience in governance and process management, ideally within a global product and program management environment.

• Strong understanding of project management methodologies and best practices.

• Excellent communication and interpersonal skills with the ability to collaborate effectively across diverse teams.

• Analytical mindset with a focus on data-driven decision-making.

• Demonstrated ability to lead change and drive process improvements.

• Proficiency in project management tools and software.

• Relevant certifications (e.g., PMP, PRINCE2) are a plus.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the

globe.

More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/

Salary

The on-target earnings range is $99,705 - $174,800 per year, which includes a base salary and short-term incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies. 

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States – Specific Benefits Include

· Family First Program

· Flexible Time Off

· Medical, Dental and Life Insurance

· Parental Leave

· Tuition Assistance Program

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. 

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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