Manager, Product Marketing

Ready to be a Titan?
ServiceTitan's Manager of Product Marketing is an integral role on the Product Marketing team contributing to ServiceTitan's acquisition and happiness of Fintech customers. The right individual for this role has a Fintech background and is a self-starter ready to execute strategic cross-functional, highly visible and critical initiatives to drive significant new customer acquisition and adoption of ServiceTitan's fintech products and features. This individual will have an analytical prowess ready to do a mix of operational and strategic work.
Success will be measured through both your ability to deliver against business metrics and your ability to influence cross-functional stakeholders. S/he will be able to quickly jump in and take day-to-day ownership of key Fintech initiatives as well as be a foundational member building the product marketing function that fuels ServiceTitans growth.
The Product Marketing team at ServiceTitan sits within the Marketing organization and is responsible for pipeline across key market segments, deep customer segment knowledge, go-to-market strategy and driving adoption with existing customers.
What you'll do:

• Work closely with executive leadership team to drive (lead and execute) the build of a Product Marketing Portfolio including messaging frameworks, pitch decks, positioning and differentiation for ServiceTitans Fintech product
• Be responsible for supporting growth in key business metrics for the Fintech product line
• Identify what needs to be done to drive success in different channels, and champion those efforts independently
• Develop GTM strategy and influence Product roadmap advocating for customers and prospects by bringing market and customer insights to key stakeholders to ensure we are building and selling the right thing for the right audiences.
• Consume and analyze data from around the business (VoC, funnel metrics, sales KPIs, buyer insights, customer research and more!).
• Lead cross functional collaboration with product, enablement, sales, customer success, and demand generation to ensure well-coordinated execution and measure success
• Understand target buyer and customer personas, buying needs, and buyer's journey to inform the development of messaging and content strategy
• Own and be accountable for marketing plans for features or products, including marketing campaigns and programs designed to drive awareness, demand and adoption of the products

What you'll bring:

• Motivated : a "self-starter" who likes to take initiative and run with complex projects.
• PMM Expert : You can develop GTM strategies and handle multiple high priority initiatives at the same time. You make it your mission to find creative ways to share your expertise across the business.
• Commitment to Results : comfortable in a fast paced, high growth and results oriented environment with an ability to stretch from strategic thinking to the details of execution in order to consistently achieve results, demonstrating high performance, and challenging self and others to deliver results.
• Collaboration and Teamwork : A track record of strong cross-functional work with others to deliver results, contributing to the team in a meaningful way to influence product and market strategy.
• Decision Making : consistently chooses the best course of action (from a number of alternatives) to address business problems and/or opportunities.
• Critical Thinker : critically dissecting and distilling complex issues to formulate actionable strategic decisions and action plans.
• Data-Informed : able to dissect complex business issues, analyze large amounts of data (often from disparate sources), and draw business-specific conclusions and actionable implications.
• Distillation : able to disambiguate, structure, and simplify complex concepts and scenarios into "So What?" and "Now What?" insights to inform stakeholders.
• Influence : asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action.
• Open Communication : clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding.
• Minimum 6 years of product marketing experience, fintech experience required
• B2B SaaS and/or Fintech Experience required

Be Human With Us:
Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us.
What We Offer:
When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role is between $113,000 - $162,000. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.