Manager, Product Operations (Remote Positions Available)

As Fictiv's Product Operations Manager, you will play an incredibly important role in creating our product operations function that will interact between design, product, engineering, business leaders and stakeholders in order to help us scale our practices, accelerate our decision-making processes, and ensure cross functional alignment. This is a chance to define a new organization within the team so bring your talents and experience and help us scale! 

What's in it for you? 

Change the way physical products are made

At Fictiv, we are re-thinking manufacturing and supply chains to accelerate hardware development. To do this, we use software to allow our customers to build prototypes faster, get more actionable feedback, and transfer those learnings directly to production manufacturing. You will have a direct role in driving our product and services that are changing the manufacturing industry.

Work with manufacturing experts and inspiring customers

Ever wonder how that widget you just bought was made? Talk with our manufacturing team and you’ll find someone that can take you down to the millimeter. We have some of the best minds that have helped bring your favorite products to life. Our customers work on products that push technological boundaries – from self-driving cars to low-cost water purification systems. Work with them on a regular basis to source products from our distributed manufacturing partner network and deliver them to our innovative customers faster, more efficiently, and at a higher quality.

Grow your career

In this role, you will work alongside some of the brightest and most talented product, design, and engineering professionals in the business. You'll be surrounded by supportive teammates who will push you to be your best and grow beyond what you’ve mastered. The business is constantly evolving and on a strong growth trajectory so there’s lots of potential to make an impact and own a strategic element of our business.  

What will you be doing? 

• Ensure that roadmap information and project status is available and communicated throughout the organization.
• Own and/or contribute to projects that span groups and require program management to solve team operational challenges or drive efficiencies.
• Develop and manage our team onboarding and training programs to accelerate staff path to productivity and organization connectivity.
• Manage feedback process between internal stakeholders and product management/engineering.
• Manage our PDLC processes, paying attention to our practices and tools, identifying bottlenecks, ensuring we are constantly improving our craft.
• Own key product metrics dashboards, providing insight into ongoing KPIs as well as help develop new product dashboards that help our understanding of experiment results and release efficacy.
• Develop and manage product operations team from ground up.

Desired Traits:

• 5+ years on technology teams as production operation, product management, or driving improvements in business operations.
• Keen process development interest and demonstrated experience in driving operational changes for efficiency and employee job satisfaction.
• Experience in development methodologies and opinionated about what works.
• Skilled problem solver – you can bring teams together, break down problems into solution options and gain agreement on paths forward. You’re comfortable facilitating groups to conclusions.
• Articulate communicator – bring multifaceted communication techniques that support dissemination of complex information to bring diverse audiences to alignment.
• Project management strength.

• Competitive medical, dental, and vision insurance
• 401K plan
• Monthly Virtual Work stipend for things like food, internet, travel, pet care, health and wellness
• Annual Education stipend
• Parental leave programs 
• Paid volunteer days
• Onboarding setup, including: standing desk, laptop, monitor, and chair, and a stipend for additional items such as headphones, blue light glasses, or any other ergonomic supplies you may want or need
• And much, much more!

Fictiv is continuing to expand our remote US workforce. Recent hires include professionals located in:

Arizona (AZ), California (CA), District of Columbia, (DC), Delaware (DE), Florida (FL), Georgia (GA), Hawaii (HI), Iowa (IA), Illinois (IL), Indiana (IN), Kansas (KS), Massachusetts (MA), Maryland (MD), Michigan (MI), Minnesota (MN), North Carolina (NC), New Hampshire (NH), Nevada (NV), Ohio (OH), Oregon (OR), South Carolina (SC), Texas (TX), Tennessee (TN), Utah (UT), Virginia (VA), Washington (WA), West Virginia (WV), Wyoming (WY)

Interested in joining our team?  We look forward to hearing from you soon.