Manager, Productivity, Operations Excellence

At West Monroe, our people are our business. 

We pride ourselves on bringing a different mindset to consulting—and that takes a different approach: highly collaborative, flexible, and tenacious. 

Our people-first culture is core to our identity. It’s something we care about, and something we strive to enrich and preserve. No hierarchies. No siloes. No egos. Just smart ideas, unique perspectives, and the drive to make an impact for our clients.  

We also know that the best outcomes for both our people and our clients result from including diverse perspectives at the table. That’s why inclusion & diversity is one of our core values.  

Every day our clients rely on us to help them tackle their greatest challenges, by strategically deploying technology through a business-focused and industry-specific lens. We bring together both the right knowledge and the right approach, so that they can capitalize on opportunities and deliver real results. That takes the right team. And that’s where you come in. 

Think you’re up to the challenge? 

West Monroe is currently seeking a high-performance Productivity Manager to join our growing Operations Excellence Practice. West Monroe’s Operations Excellence practice is focused on driving value from strategy through execution—not merely pointing to best practices and standards.  We enable clients to realize the enduring benefits of IT, business, process and organizational optimization by delivering real, sustainable adoption.  Our solutions focus on value creation through the lenses of people, process, and technology across functional transformation and related platforms, productivity, and transformation enablement. Each consultant within our Operations Excellence practice is aligned to one of six focus areas including Financial Management, Organizational Change Management, Portfolio & Program Management, Supply Chain Management, Productivity, and IT Strategy & Business Process Outsourcing. 

We are seeking candidates with 6-10 years of experience providing productivity solutions in support of large-scale process/technology projects and/or other transformational initiatives. Candidates should also have experience in helping to develop and enhance supporting methodologies and tool sets, as well as integrating these with other consulting solutions (e.g., technology- and industry-focused practices). Prospective candidates should demonstrate proficient skills and experience in the implementation of Lean, workflow analysis, process improvements, engineered standards development, and productivity improvements initiatives.  

Responsibilities: 

• Project Management – lead projects on time, within budget & scope, and to customer’s satisfaction
• Define business needs and requirements and translate into concrete project plans and detailed client proposals
• Mentor and lead teams of consultants executing client projects and perform the technical QA of work done by the team
• Communicate and report project status to client executives including budget, risks, issues, etc. while quickly responding to requests as needed
• Manage project economics including: track project budgets, create and deliver invoices, and manage collection process
• Contribute to identification of opportunities and quantify value-added process improvement opportunities for existing or new clients
• Participate in and support the national team in development and enhancements to the Productivity methodologies, tools, and other collateral
• Actively participate in thought leadership activities such as blogs, white papers, and other related efforts
• Collaborate with local office leadership to define how to align practice with office strategy and other practices
• Coach and manage other consultants and actively participate in the performance expectation process
• Actively participate in recruiting and retaining top quality consultants
• Actively build a professional network and affiliate network in the local community 

Qualifications: 

• Bachelor’s degree in industrial and systems engineering, engineering management, communications, organization behavior, organization development or similar fields.  
• 6-10 years of experience providing productivity solutions in support of large-scale process/technology projects and/or other transformational initiatives. 
• Experience in implementing areas such as process improvement, lean, workflow analysis, engineered standards development, and other productivity related initiatives 
• Prior consulting experience is preferred
• Must have experience in developing work plans, project scopes, pricing estimates, and presentations to assist in selling work to clients
• Strong project management methodology background, including schedule, scope, issue and risk management experience
• Demonstrated success within one or more of West Monroe Partners’ core industries including Consumer & Industrial Products, Energy & Utilities, Healthcare & Life Sciences, High Tech & Software, Financial Services, Private Equity and/or Retail
• Exceptional written and verbal communication skills
• Ability to travel
• A commitment to inclusion and diversity, and openness to new ideas and perspectives
• To learn more about inclusion and diversity at West Monroe, visit www.wmp.com/inclusion 

Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below). Information on our competitive total rewards package, including our bonus structure and benefits is here.  Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.

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West Monroe Partners is an Equal Employment Opportunity Employer -   
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law.  

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