Manager, Professional Services (Remote)

Vertafore is looking for talented people to join our team. Our dynamic environment provides professional development, fast upward mobility, and exposure to the latest and greatest in technology.
Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.
We are headquartered in Denver, Colorado, with offices across the U.S., including East Lansing, Michigan – minutes from Michigan State University!
JOB DESCRIPTION
Core Requirements:
• Minimum of 1 year managing a high performing Professional Services team in a tech environment
• Minimum of 3 years project management or consulting experience preferably in a SaaS company
• Functional understanding of multiple project delivery methodologies (Scrum, Agile, Waterfall)
• Broad knowledge of process improvement methodologies (Six Sigma, Lean, BPM)
• Demonstrated ability to drive large, highly complex programs in a fast-paced, matrix management organization
• Strong interpersonal skills with the proven ability to effectively engage and influence at all levels
• Ability to effectively and efficiently analyze data to identify potential issues that aid in decision making by mitigating risks
• Ability to effectively prioritize workload and tasks to meet deadlines
• Manage confidentiality without exception
• Excellent presentation and communications skills, both written and verbal
• Outstanding time management skills
• Ability to interact with clients of all levels, from C-level to IT individual contributor
• Ability to be creative and innovative
• Experience with Salesforce, Project Management software and Professional Services Automation tools

Additional Requirements and Details: 
• Travel required up to 25% of the time
• Located and working from an office location. Note: Our offices are currently closed due to COVID-19 and are scheduled to re-open 2022
• Ability to work remote with a stable internet connection on an as needed basis
• Occasional lifting and/or moving up to 10 pounds
• Frequent repetitive hand and arm movements required to operate a computer
• Specific vision abilities required by this job include close vision (working on a computer, etc.)
• Frequent sitting and/or standing

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