Manager - Project

At Apple Leisure Group, we care for people so they can be their best. We deliver distinctive experiences for our guests, while providing a world of understanding and care. We strive to be the first choice in vacation travel, enriching lives and uniting the world.

Grow your career as a successful Manager - Project within Trisept Solutions. In this role, you will be accountable as the owner and champion of diverse and complex projects and business initiatives across Business Units, Technology Teams or other departments including internal or external stakeholders. You will exhibit leadership and build trust to take full ownership while allowed extensive latitude for complex decision making with minimal oversight to bring projects to completion on time and within budget following project management best practices.

A successful Manager - Project will:

• Collaborate with and align all involved stakeholders using effective communication and facilitation techniques.
• Manage multiple enterprise-wide projects of diverse and complex scope, including project interdependencies, from initiation to delivery with minimal oversight.
• Coordinate activities among project team members to complete projects on time and within budget.
• Work with management, business leaders, peers, and team members by appropriate means to identify business solution objectives, develop project scope, concepts, functional and technical requirements, and deliverables.
• Proactively make decisions, manage scope, problem solve, and lead the team as the person ultimately responsible for project success; escalate issues in a timely manner and communicate decisions.
• Produce accurate and on time PMO scorecard and dashboards to report projects status. Communicate project status to varying audiences, from project team members to enterprise wide executive management, including milestones and realistic forecasts of final deliverables meeting or exceeding all project goals, objectives and timelines; responsible for accurate tracking and reporting of progress, issues, risks, and mitigation strategies according to the defined processes.
• Effectively utilize project management tool kit and resources. Become an expert in the tool set for dashboarding, project plan management and other capabilities to apply consistent practices and further advance the Project Management Office maturity. Conduct all administrative tasks to ensure proper hygiene, detailed plan maintenance and follow-up, providing accurate and current information for tracking and reporting purposes.
• Propose new initiatives that could help lower costs, improve customer satisfaction or work more efficiently. Participate actively in innovation and evolution of technology across the group. Provide continuous feedback for improvement of current processes acting as a champion agent of change.
• Ensure IT best practices and standard processes including IT general controls and other security, compliance or budgetary protocols are followed.
• Demonstrate a commitment to Hyatt core values.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

A successful Manager - Project will have:

• Bachelor's degree in business related field, preferably computer information systems, project management, technology applications or product management from a 4 year college or university; or five to seven years related experience and/or training; or equivalent combination of education and experience.
• 3 years Project Manager related experience on IT Projects.
• Understanding and/or desire to learn travel industry and technology.
• Strong understanding of project management methodology and terminology.
• Strong analytical and documentation skills.
• Knowledge in various software development life cycles ranging from agile/scrum to waterfall methodologies.
• Project Management Certification (PMP / PMI or similar) preferred.
• Certification or proficiency SmartSheet a plus.
• Proficiency in Microsoft Office programs.
• Proficiency in Project Management programs.

Additional Required Experience:

• Strong communication skills with cross functional project teams, team workers, functional test team, sponsors, management, partners, vendors and users.
• Excellent public relationship skills with customers, co-workers & external partners.
• Ability to monitor and drive issues, track tasks, and evaluate priorities daily.
• Flexible, stress resistant, an accurate work practice and a hands-on mentality.
• Produce high quality documentation.
• Ability to influence and persuade in order to achieve desired outcomes.
• Ability to confidently present concepts and solutions verbally in front of a group.
• Ability to offer alternative solutions to program/projects scope.
• Ability to work with minimal supervision.
• Acts as a champion for the team and the company.
• Ability to align with key stakeholders, IT and PMO teams in order to troubleshoot issues.
• Positive and proactive attitude.
• Excellent interpersonal, consultative, and communication skills.
• Excellent organizational, planning, facilitation, and prioritization skills.
• Ability to identify problems and recognize important information with a clear understanding of the underlying links between the details to quickly identify and filter relevant information to solve them.
• Willing to travel, to support knowledge transfer on global projects.
• Ability and willingness to operate in a fast-paced, complex corporate environment.

About Apple Leisure Group

As North America's only vertically integrated travel, hospitality and leisure management group, Apple Leisure Group is an industry innovator that combines the expertise of 14 leading brands. Our unique niche allows us the special opportunity to oversee every aspect of the travel experience, from the moment a guest books a trip to the time they return home. ALG consistently delivers exceptional value to travelers and strong performance to resort owners and partners by strategically leveraging the power of its portfolio of brands across five segments, comprising:

• Vacations: The largest seller of vacation packages and charter flights in the U.S. for travel to Mexico and the Caribbean, moving approximately 3.2 million passengers annually through well-established vacation brands
• Resort Brand Management: management of 5-star and 4-star luxury resorts
• Destination Management Services: Best-in-class destination management services provided by Amstar® DMC and Worldstar®
• Loyalty Program: Exclusive loyalty program Unlimited Vacation Club®
• Technology Solutions: Innovative technology solutions provider Trisept Solutions®, connecting over 88,000 travel agents with leading travel suppliers.

To learn more about the Apple Leisure Group advantage, visit appleleisuregroup.com.

About TRISEPT SOLUTIONS

Trisept Solutions® is the enterprise operating platform that delivers innovative merchandising solutions for airlines, hotels and resorts, destinations, theme parks and other travel merchants. With 20 years of travel technology innovation, end-to-end traveler engagement and billions of transactions processed each year, this is the world's most sophisticated travel merchandising platform.

Our Values

At ALG, we call our employees Colleagues, because we are more than just employees. We care for people so they can be at their best, we provide a world of understanding and care, and we deliver distinctive experiences for our guests. Our Values, by which we operate:

Empathy • Integrity • Respect • Inclusion • Experimentation • Well Being

ALG's Commitment to Diversity & Inclusion

Living our purpose of caring for people so they can be their best means that we are committed to a workplace culture grounded in diversity and inclusion where Colleagues feel welcome and encouraged to fully participate in the organization. With the value of INCLUSION, we respect all the ways our Colleagues are individually unique and foster creativity and engagement in respectful environments.

Benefits at a Glance

We offer competitive salaries and a comprehensive benefit package to our U.S. based employees:

• Medical, Dental and Vision Insurance
• Basic Life Insurance
• Short & Long Term Disability
• Paid Parental Leave
• Corporate Wellness Program
• Travel Discounts & Deals
• Paid Time Off & Holidays
• 401(k) Plan with Company Match

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.