Manager, Provider Integration

Manager, Provider Integration

As a Manager on the Provider Integration team, you will own the external Provider and Network relationships (PCP’s, Nephrologists, Hospitals, etc) in markets that Strive is contracted to deliver services. In this role the Manager will be responsible for establishing and growing relationships with provider groups as Strive launches new markets. This highly critical role ensures our highly vulnerable CKD and ESRD patients have the highest level of quality and continuity of care.  

Essential Functions

• Establishes consistent and strong relationships with provider groups utilizing an account management approach
• Completes provider orientation for all applicable product lines to educate, resolve issues, and educate staff/providers.
• Plans, prepares, and executes effective provider group meetings/discussion with proper objectives and expected outcomes.  
• Analyzes and interprets various forms of utilization, claims, demographics, and other data to outline a network and provider outreach strategy for assigned markets
• Works closely with the market General Manager to execute on the network strategy for assigned markets
• Based on data analysis, establishes relationships with provider groups in the community to support targeted initiatives that will reduce total cost of care for our patients 
• Reviews data and reporting with provider groups in assigned markets, with a focus on continuous process improvement for operational and clinical outcomes
• Collaborates with Strive business development team to identify new opportunities for partnership with providers in assigned markets
• Oversees the hiring and training of local market provider liaisons once a market is established
• Meet in person with internal and/or external stakeholders to facilitate team and business priorities/opportunities. 

Minimum Qualifications

• 5+ years of healthcare experience
• 2+ years of experience in provider relations/provider engagement
• 2+ years of direct supervision experience preferred
• Bachelor's degree required 
• National business travel up to 50% of the time
• Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms

Preferred Qualifications

• Master’s degree preferred; Masters could be MHA, MBA, MPH, MSN
• Comfortable presenting to Providers and driving the conversation, answering unscripted questions, and building relationships based on subject matter expertise 
• Comfortable reviewing data and reporting with provider groups and using analytics to drive clinical outcomes, quality improvements, and operational efficiencies
• Able to identify a problem, develop plan and execute to resolution, and communicate progress to stakeholders
• Highly responsive to Providers as “customer” being a single point of contact for valuable relationships
• Persistence getting to “yes” in the face of many “no’s” 
• Comfortable working as a member of team in high paced startup environment
• Outgoing, sales focused skill set  
• Embodies Strive’s core values: Care for Others First, Resilience, Tenacity, Innovation, and Fun

Annual Salary Range: $83,700.00 – $101,500.00