Manager - Quality Assurance

The role

We are looking for an exceptional candidate for the QA Manager role. The role will be inclusive of strategic thinking, planning and providing expertise throughout the entire product development life cycle with a strong sense of quality ownership.

You will oversee the organization’s quality assurance processes and strategies to ensure that products or services meet the highest standards of quality, consistency, and compliance. This role involves designing quality control systems, leading QA teams, working closely with other departments, and ensuring all products meet company and regulatory standards.

Job Responsibilities:

• Responsible for Defining QA strategy, approach and execution in development projects.
• Responsible for Leading and directing the QA team.
• Provide leadership and technical expertise within Test Automation and Quality Assurance.
• Ensuring that the development teams adhere to the principles, guidelines and best practices of the QA strategy as defined.
• Work with all the stakeholders to ensure QA vision is understood and implemented correctly.
• Focus on continuous QA improvements including usage of appropriate testing tools, test techniques, test automation.
• Monitoring of all the QA activities, test results, leaked defects, root cause analysis and identifying areas of improvement. Implement steps required to improve the processes.
• Manage training and continuous learning of QA staff by means of short courses, meetups, etc.
• Direct the development of the QA strategy, methodology, discipline and framework. Driving and improving the QA team in areas of automated testing and agile testing.
• Provide technical expertise in Test Automation, Testing Methodologies, Testing Processes, Tools and Techniques across the teams.

Primary Skills:

• 10 to 15 years of experience as a leadership position in QA
• BE/B.Tech degree in engineering
• Hands-on experience in Selenium /Robot Framework with strong knowledge of programming or scripting languages like Python.
• Be a strong leader with experience in implementing and shaping the company’s QA processes and strategies.
• Strong communication skills with all the stakeholders to ensure QA vision is understood and implemented correctly.
• Excellent knowledge of Risk Management, Risk Identification and Risked Based Testing.
• Able to motivate a team, recognize good talent and bring out the best out of each individual.
• Excellent communicator, influencing skills and negotiation skills to get management buy-in on ideas and concepts.

Preferred Skills:

• Customer First Mindset
• Knowledge of food operations work / industry
• Strategic Planning 
• Exceptional ability to communicate and foster positive team building
• Ability to establish milestones and keep all team members on task