Manager, Quality Assurance & Automation

Who we are

 

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

 

When applying for a job you are required to create an account, if you have already created an account - click Sign In.

Creating an account will allow you to follow the progress of your applications. Our system does have some requirements that will help us process your application, below are some guidelines for creation of your account:

• Provide full legal First Name/Family Name – this is important for us to ensure our future hires have the right system set up.
• Please Capitalize first letter of your First and Last Name.
• Please avoid using fully capitalized text for your First and/or Last Name.
• NOTE: If your name is hyphenated or has multiple capitalization, please use the same format as your government ID.

Job Description Summary:

The Manager of Quality Assurance and Automation will be responsible for building a world class testing organization that utilizes state of the art tools and techniques for managing the test phases of our strategic initiatives and DevOps enhancements and fixes They will responsible for building metrics appropriate to the QA and Automation domain. They will be tasked with identifying opportunities to continually refine and improve their processes and improving overall results. They will responsible for working closely with multi-functional areas across PayPal located in different regions, including sales, pricing, marketing, legal, compliance, and risk. They will also work closely with Product Management and Development teams in an agile environment.

Job Description:

Job title: Manager, Quality Assurance and Automation

Grade Level: 26 – Manager, Quality Assurance 3 - Technical

Job Description Summary:

The PayPal Global ETX Organization is responsible for defining  a strategy to deliver a large scale, enterprise grade product suite for PayPal’s Sales organization based on the Salesforce Platform. The Quality Assurance team is responsible for defining test strategies, creating project oriented test plans, defining test cases and scripts, and managing test phases of a project including issue tracking.  In addition this team is responsible for selecting a test automation tool and utilizing that tool to automate the testing of this complex application suite.   

Job Description:

The Manager of Quality Assurance and Automation will be responsible for building a world class testing organization that utilizes state of the art tools and techniques for managing the test phases of our strategic initiatives and DevOps enhancements and fixes   They will responsible for building metrics appropriate to the QA and Automation domain.  They will be tasked with  identifying opportunities to continually refine and improve their processes and improving overall results.  They will responsible for working closely with multi-functional areas across PayPal located in different regions, including sales, pricing, marketing, legal, compliance, and risk.  They will also work closely with Product Management and Development teams in an agile environment. 

Skills and Experience:

• 5+ years of product QA experience or similar experience with large scale strategic initiatives
• Ability to build and lead  a best in class team of QA testers and Automation engineers
• Ability to work with a wide range of functions ranging from business experts to Developers
• Ability to collaborate with peer leaders in a cross functional organization
• Experience utilizing key presentation/visualization tools (e.g., Salesforce, Einstein Analytics, Excel, PowerPoint)
• Experience with Salesforce and Salesforce App Exchange tools is a plus
• Experience with Test Automation and Test Case Tracking tools is also a plus
• Exceptional problem solving, teamwork and leadership skills. 
• Experience with Jira and Clarizen    
• Experience working within Agile/Scrum  
• Proven ability to motivate and lead a data-driven and outcome oriented cross-functional team
• Excellent written and oral communication skills, including experience in high-level business discussions and low-level technical discussions.
• Own the strategy for the Quality Assurance team and ensure the team is knowledgeable in the Sales business domain.  
• Be comfortable delivering a compelling story that includes the strategies and outcomes of the Quality Assurance organization.

Responsibilities Include:

• Collaborating and working cross functionally with Sales, Product Managers, Developers/Engineers and other stakeholders
• Implementing data-driven strategy for QA that demonstrates continuous automation coverage and higher quality products delivered into production.    
•  Ensure Test strategies and plans align well with those of Product Management and Development.
• Building trust with stakeholders by maintaining an understandable, accurate roadmap, and metrics. 
• After major releases provide feedback to business, Product Management, and Development as to ways to build quality into solutions from the beginning rather than finding issues on the backend of the project lifecycle.
• Making tactical prioritization decisions to ensure all stakeholders are aligned, have context and understand the approaches chosen by the QA team
• Be  a subject matter expert in the QA domain,   and be aware of emerging industry  trends
• Define KPIs for all re-occuring processes.  Publish metrics in a meaningful, actionable way to key stakeholders.
• Participate in daily standups, sprint planning sessions, and sprint demos
• Work very closely with development, user experience, documentation and other product teams to execute the Sales Tech product strategy.

Subsidiary:

PayPal

Travel Percent:

0

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].