Manager - Retail Risk Management

JOB SUMMARY

As Cresco Labs accelerates the growth of our Sunnyside* retail business, the company is seeking a Manager Risk Management, reporting to the Director, Risk Management, who will be responsible for leading the strategy and execution of all risk management across our national retail business. This role will support the development and tactical operation of risk management programs including security, loss prevention, business continuity planning and response, emergency planning and response and more.  The Manager will need to establish and maintain impactful relationships with internal and external partners including retail leadership, compliance and regulatory, human resources, vendors, and law enforcement agencies.  This role requires a candidate with significant security and business continuity program management, a strong crisis response background and loss prevention investigation experience as well as someone with the ability to remain agile in a rapid pace environment.

CORE JOB DUTIES 

• Lead the investigation, reporting and incident management programs for all retail locations
• Responsible for the day-to-day operations of physical security, associate safety and asset protection for our retail locations.
• Assist in the risk management tasks for audits, investigations and reporting on possible violations of policy as well as safety issues, communicating areas of risk to proper internal and external stakeholders.
• Ensures that proper policies and procedures are followed, identify gaps in process adherence and recommend corrective measures.
• Assist with the development of security and safety training that is to be provided to retail teams nationwide.
• Assists with Business Continuity & Disaster Recovery (BC/DR) strategy and execution including simulations, process development, documentation and employee and stakeholder communications. 
• Analyzes data and identifies trends across all relevant KPIs including loss prevention and shrinkage, security metrics, business continuity metrics, risk assessments and more. 
• Main point of contact for all external security vendor relationships including tracking spend amounts, inspecting and approving invoices, coordinating coverage concerns and ensuring services rendered are within the agreed scope of work.

REQUIRED EXPERIENCE, EDUCATION AND SKILLS  

• Bachelor’s Degree
• 5-7 years of relevant work experience, with at least 4 years of experience in corporate security, loss prevention or asset protection preferably in a multi-unit retail business.
• Experience in a high growth and complex industry or company and must have the ability to adapt to face-paced, highly dynamic business environments.
• Highly motivated, self-directive, innovative and able to work independently or among teams with resourcefulness.
• Acts with a clear sense of integrity, ownership and accountability, ensuring stakeholders are clear on the role risk management will play in support of their goals.
• Strong business acumen including data analytics, attention to detail, excellent communication and interpersonal skills as well as end-to-end project management.
• Experience with various loss prevention analytics reporting systems; ideally from inception to daily use.
• Certification(s) in interviewing techniques preferred.
• CPP, PSI or CBCP Certification preferred
• Passion for all things retail. You bring excitement that rallies others around our vision.
• You are a builder; you are comfortable building process and procedure from the ground up, being scrappy with resources and not afraid to roll up your sleeves and make it happen.

BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D.  We also offer eligible employees paid holidays and paid time off.  Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

COMPENSATION 

In accordance with any local and state compensation laws, the estimated range of compensation is $80,000 - $100,000 + bonus eligible. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience and other relevant factors. For questions about this please discuss with your recruiter during the interview process.