Manager, Revenue Cycle Operations

Description
Company: Oak Street Health
Title: Manager, Revenue Cycle Operations
Location: 30 W Monroe St Suite 1200 Chicago, IL 60603
Role Description
The Manager, Revenue Cycle Operations will be responsible for supervising the department workflow processes, submission of health care claims and subsequent payment for services rendered.
This position will report directly to the Sr Director, Revenue Cycle Operations.
Core Responsibilities :

• Direct Supervision of Associates including managerial tasks (Annual and mid-year reviews, new hire reviews, coaching/disciplinary documentation, PTO, Expense reports, etc)
• Oversee full revenue cycle operations to ensure timely, accurate, and compliant submission of health care claims to maximize revenue realization
• Preside over activities of staff involved in billing, collections, insurance follow-up, payment posting, coding and charge entry including training of new hires
• Manage relationship of billing vendor(s) who is responsible for follow-up on claims (submissions, denials, and rejections), posting of insurance payments and creation of patient statements
• Coordinate across various company departments to implement and oversee new policies, practices and procedures to reduce billing/eligibility issues, adhere to compliance requirements, and provide reporting/transparency into operational and financial effectiveness
• Investigate and serve as expert resource on compliance issues surrounding billing and coding
• Develop management reporting tools and provide regular communication to senior leadership
• Assist in development and maintenance of budget and staffing requirements for revenue cycle operations
• Other duties as assigned

What we're looking for:
We're looking for motivated individuals with following qualifications:

• The ideal candidate must have experience in health care accounts receivable follow-up, exceptional customer service skills, and a good understanding of the claims revenue cycle
• Superior leadership, problem solving, team building and decision-making skills
• Experience overseeing revenue activities, and meeting all financial objectives
• Solid understanding of insurance guidelines and principles including; COB, HIPAA, CPT, ICD-10, medical terminology, and managed care plans
• Time management skills, and the ability to meet deadlines is imperative
• Education minimum of Bachelor's degree
• CPB and/or CPC credentials preferred
• US work authorization
• Someone who embodies being "Oaky"

What does being "Oaky" look like?

• Radiating positive energy
• Assuming good intentions
• Creating an unmatched patient experience
• Driving clinical excellence
• Taking ownership and delivering results
• Being relentlessly determined

Why Oak Street Health?
Oak Street Health is on a mission to "Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody "Oaky" values and passion for our mission.
Oak Street Health Benefits:

• Mission-focused career impacting change and measurably improving health outcomes for medicare patients
• Paid vacation, sick time, and investment/retirement 401K match options
• Health insurance, vision, and dental benefits
• Opportunities for leadership development and continuing education stipends
• New centers and flexible work environments
• Opportunities for high levels of responsibility and rapid advancement

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.
Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health