Manager Revenue Operations

Join Us at Gloo: Help Us Build the Leading Technology Platform to Serve the Faith Ecosystem. 

At Gloo we believe relationships catalyze growth—and when technology serves relationships the world can be transformed one life at a time.  We recognize the faith ecosystem is broad and diverse. It includes churches parachurch ministries and thousands of non-faith based organizations committed to advancing the flourishing of people. Our purpose is simple yet profound: to shape technology as a force for good so that people can flourish and communities can thrive.. Therefore our mission is to build the leading technology platform to serve the faith ecosystem.

We are a mission-driven organization guided by four core principles:

• Shape Technology for Good: Whether it’s AI tools dashboards or communication tools we empower leaders with values-aligned solutions that amplify their missional impact with tools they can trust.
• Serve Those Who Serve: From pastors and donors to network leaders and content creators—we’re passionate about providing technology that helps them do more of what they are called to do. 
• Release Collective Strength: We connect the diverse faith ecosystem—churches parachurch ministries and thousands of non-faith based organizations committed to advancing the flourishing of people—so they can achieve more together than they could alone.
• Enable Ecosystem Trust: Trust is the foundation of a connected faith community. We enable transparency digital rights management and simplicity to foster confident collaboration.

We are looking for talented mission-driven individuals to join our team as we create innovative technology solutions that inspire and empower people to release the passion in every person including you to be all they were created to be. If you’re ready to make an impact with your talents and skills toward this purpose we’d love to hear from you!

The Opportunity: 

We are seeking a highly motivated and experienced Revenue Operations Manager to drive efficiency and strategic projects across our revenue-generating functions. This role is unique splitting the focus equally between maintaining and optimizing our core Revenue Operations (RevOps) infrastructure and leading high-impact revenue-related projects. The ideal candidate will be a hands-on operator with a strategic mindset capable of managing complex systems data and processes while also successfully driving cross-functional initiatives to completion.

What You’ll Be Doing:

• System Administration: Coordinate with our systems administration team and own the optimization of our key revenue technology stack (CRM Marketing Automation Sales Engagement etc.) ensuring seamless integration and data flow.
• Data Management & Reporting: Ensure data quality and integrity across all revenue systems and Gloo organizations. Develop and maintain dashboards and reports to provide actionable insights into sales marketing and customer success performance.
• Process Optimization: Continuously support evaluate and refine revenue processes (e.g. renewal processes sales forecasting territory planning/account assignments reporting etc) to maximize efficiency and scalability.
• Enablement & Documentation: Develop and maintain process documentation and training materials for the revenue team related to revenue operations ensuring high adoption of tools and processes.
• Forecasting Support: Assist in the revenue forecasting process providing necessary data tools and analysis to support accurate and timely projections.
• Deal Desk and Contracting Support: Support management of contracting processes for our sales customer success and legal departments. 
• CRM data integrity: Ensuring account and opportunity data represents accurate information.
• Lead and execute strategic projects focused on accelerating revenue growth and improving operational effectiveness. These projects will vary but may include:
• Design and implementation of a new commission structure.
• Evaluation and integration of new revenue technology.
• Market research and Total Addressable Market analysis.
• Supporting new Go-to-market strategies and plans
• Expansion into new markets requiring the setup of goals objectives and KPIs
• Ad-hoc business and financial analysis

What We’re Looking For:

• 5-7+ years of experience in Revenue Operations Sales Operations or Business Operations.
• Proven expertise as an administrator for a major CRM (e.g. Salesforce HubSpot).
• Strong analytical skills with the ability to translate data into actionable strategies.
• Demonstrated ability to successfully manage and deliver complex cross-functional projects.
• Excellent communication and collaboration skills capable of working effectively with technical and business stakeholders.

• Familiarity with data warehousing and BI tools (e.g. Tableau Looker) (preferred).
• Experience in both a B2B sales led and B2B product led environment (preferred).

Job Location: Remote

Compensation: $130-150k

Our Team Members Enjoy:

• Competitive compensation and discretionary performance bonus commensurate with experience
• Flexible PTO policy and state-compliant sick leave to support your well-being
• Medical Dental and Vision plans with up to 90% coverage for employees
• Generous employer HSA contributions for HDHP elections
• Employer-sponsored 401k program with a 2% employer match
• Learning & Development stipend available after 6 months of employment
• Paid Parental Leave
• A dynamic talented team dedicated to changing the world and building an incredible business
• Onsite and virtual social events to keep us connected in our hybrid work environment

Applicants must be currently authorized to work in the United States on a full-time basis. At this time Gloo is only able to consider candidates who are U.S. Citizens U.S. Permanent Residents and individuals eligible for H-1B transfer or petition (we are unable to sponsor new H-1B visas).

Gloo is committed to providing an inclusive and accessible experience for all candidates. If you require a reasonable accommodation during the application or interview process please contact us at [email protected] to let us know how we can support you.

Job is posted until filled.

What We Do

At Gloo we believe relationships catalyze growth and when technology serves relationships the world can change one life at a time. So we’re building the technology platform for the faith ecosystem so people can flourish and communities can thrive. We serve those who serve. From pastors and publishers developers and donors individuals and beyond—our technology platform releases the collective strength of the faith ecosystem so people can achieve more together than they could alone. Our comprehensive set of solutions brings together values-aligned AI ministry engagement and distribution channels—offering tools content and resources that amplify impact.

Why Work With Us

We don’t just talk about our mission—we live it. The way we support and empower our people internally is a direct reflection of the impact we aim to have externally. We need more talented professionals who are driven to make a positive impact on humanity.

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