Manager, Risk Leader - SOC Leader

If you're passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide's Information Technology team could be the place for you!

The Security Operations Center (SOC) leader role resides in the Cyber Security Operations Center and is full time work from home. The role will be responsible for leading a team of incident responders that investigates security alerts generated by various security tools 24 hours a day, 7 days a week, 365 days a year. In addition, the SOC leader will be accountable for improving and automating our security operations and security engineering practices.

Previous experience managing a SOC is strongly desired. Hands-on technical experience in one or more domains, such as network security, endpoint security, or cloud and application security are desirable. Working knowledge and experience with Security Information Event Management (SIEM), Security Orchestration, Automation and Response (SOAR), Case Management, Cloud Technologies and Endpoint Detection and Response (EDR) tools are foundational to be successful in this role.

Other Key Responsibilities:

• Lead a team of dedicated security analysts
• Manage staff, prepare work schedules and assign specific duties
• Implement departmental policies, goals, objectives, and procedures
• Drive high severity issue lifecycle: Recovery, root cause analysis, preventative measures, documentation, and closure
• Manage incident ticket queue to facilitate excellent support
• Review operations activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing improvement
• Continually monitor and improve the overall performance of the team
• Develop strong relationship and collaborate with peer teams
• Remain knowledgeable on evolving network technologies
• Contribute to a positive work environment in the team/department
• Escalation point for internal and external issues

Compensation grade G5

Job Description Summary
If you're committed to delivering technology solutions to support a company providing outstanding service to its customers, then Nationwide Technology may be the place for you! Our industry-leading technology workforce personifies an agile work environment and a collaborative, inclusive culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

As the Cyber Risk Leader, you'll provide guidance to groups of compliance, continuity and incident management, and cyber security experts in support of software engineer, infrastructure and business partners. The Risk Leader supports the Chief Information Security Officer (CISO) and the technology teams and business segment(s) associated with/supported by an assigned Chief Technology Officer CTO(s). Are you ready to lead a dynamic team of cyber security pros? If so, please apply to join us!

Job Description

Key Responsibilities:

• Ensures improvement of the risk posture of the business and technology assets. Understands the current risk posture, oversees risk assessments and monitoring, establishes priorities and monitors issue closure.
• Delivers moderate to critical risk needs, while maintaining and improving associate work/life balance.
• Manages demand and capacity to align the right professionals to the right risk efforts and projects.
• Understands Cyber Security, Compliance and Continuity Management Professionals' capabilities and experience and uses it, aligning the appropriate person to each need.
• Provides ongoing coaching to enable more effective and efficient delivery of risk products - continuous improvement approach.
• Reviews cyber security, compliance and continuity management work products and approaches to delivery, risks and issues and provides valuable feedback to Cyber Security, Compliance and Continuity Management Professionals to reduce risk and improve their ability to deliver.
• Improves resource capability and risk management products value continuously.
• Provides opportunities for Cyber Security, Compliance and Continuity Management Professionals to improve capabilities through coaching, experience and training opportunities.
• Drives quality and efficiency through mature products and processes.
• Oversees associate management, including performance management, salary planning and administration, training and development, workflow and organization planning, day-to-day management, hiring and placement and disciplinary actions for direct and possibly indirect reports.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Director or above; Leads a team of five or more Risk Management professionals.

Typical Skills and Experiences:

Education: Undergraduate studies (bachelor's degree preferred) in cyber security, management information systems, engineering, math, computer science, data analytics or related field or comparable experience and education strongly preferred. Graduate studies in cyber security, computer science or a related field are a plus.

License/Certification/Designation: Certifications such as CISSP, CISA, CISRM, BCP, DRP or other related certifications are encouraged but not required.

Experience: Eight or more years of experience in a technology field including three years of leadership experience on large, complex projects. Demonstrated experience leading a team accountable for large-scale technology assets spanning plan, build and run. Demonstrable experience managing business relationships, preferably within the cyber field.

Knowledge, Abilities and Skills: Substantial knowledge of business, technology, cyber, and regulatory trends. Confirmed ability to discover, encourage and challenge talent, raise their capabilities and effectively lead highly engaged teams. Successful candidates can think creatively and share difficult feedback in a positive, encouraging manner. Proven ability to lead a staff through change. Superb communication skills to interact with all levels of associates, senior management and/or vendors. Insurance/financial services industry knowledge a plus.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager's leader and HR Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions:

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Normal office environment.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

We have an array of benefits to fit your needs, including: medical/dental, paid time off plus nine paid holidays, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf