Manager, Sales Enablement

The Manager, Sales Enablement is the leader of the Technical Sales Enablement team. This position is responsible for the day-to-day operations of Technical enablement as assigned by the VP, Sales Enablement. This person works with the team to develop and deliver enablement training to the Portfolio SE and Solution Engineers within the sales organization and delegates training responsibilities to their team as appropriate. This person allocates resources and time to meet project deadlines and fulfill service-level agreements with internal customers. This position establishes operational targets and aligns them with the programs and tactics defined by the VP, Sales Enablement (e.g. project milestones, content usage rates, SE  certifications).​
As a Manager, Sales Enablement, a Typical Day Might Include the Following:

• Leads and manages Technical Enablement staff members
• Presents training content to large and small audiences.
• Creates and curates Technical sales role-based training.
• Tracks and measures sales engineer certification programs for all levels from product demos to training content within the SE organization.
• Scopes projects and submits accurate information for project tracking.
• Develops and provides online content for product and sales engineering training, staff development programs, using knowledge of the effectiveness of methods such as ADDIE, distance and e-learning, in-class demonstrations, on-the-job training, meetings, conferences, and workshops.
• Develops unusual or clever ideas about a given topic or situation, and develop creative ways to solve problems.
• Develops and tracks testing and evaluation procedures.
• Develops and organizes training manuals, multimedia visual aids, and other educational materials.
• Updates and revises demo content and teaching methodology in order to deliver the companies market solution demo
• Maintains familiarity with current texts, materials, teaching aids and techniques relative to courses within the discipline and recommends their adoption when appropriate.
• Actively seeks ways to improve content.

To Land This Gig You'll Need:

• Bachelor's degree in Business Management or related field or equivalent work experience required.​
• ​5+ years experience in sales or sales engineering training
• 3+ years experience leading a high performing team
• Demonstrated understanding of solution demonstrations and training methodologies.
• Experience in delivering live and/or eLearning training.
• Contact Center experience or CCaaS
• Understanding of Knowledge / Learning Management tools
• Knowledge of Conversational AI
• Basic Coding skills (Json, CSS, JAVA)