Manager, Sales Operations

WHO WE ARE

DebtBook is an industry-leading SaaS fintech platform revolutionizing the way governments, higher education, and healthcare organizations and their finance teams manage debt, subscriptions and leases. 

DebtBook’s powerful, modern software solution provides a system of record that our customers can’t live without - elevating the conversation and enabling more efficient collaboration across internal teams and with external partners; the accountants, attorneys, and advisors who serve them. 

WHAT YOU WILL DO:

As the Manager of Sales Operations, you will be instrumental in supporting the success of our sales organization. Your primary focus will be on improving processes and operational efficiency within the sales teams. You will closely collaborate with sales leadership to forecast sales and analyze sales performance.

• Provide sales leadership with support in market segmentation, territory design, and quota planning
• Champion process improvement and operational efficiency initiatives within the sales organization
• Partner cross-functionally to understand the customer journey.  Identify and implement improvements to streamline processes and hand-offs between departments
• Work with the VP of Sales to develop and implement a forecast methodology to standardize the forecasting process
• Collaborate closely with sales leadership to comprehend sales performance and forecasts, and take actions to drive performance accordingly
• Oversee revenue operations by streamlining processes, ensuring data accuracy, analyzing KPIs, and managing the technology stack
• Ensure CRM/HubSpot data precision for account assignments, goals, account hierarchy, pipeline age, tasks, and projects

WHAT YOU WILL BRING:  

• 4+ years experience in a Sales Operations roles, high-volume B2B SaaS experience an advantage
• Advanced skills in HubSpot, including reporting, data manipulation, dashboard creation, and business intelligence analysis
• Experience as a HubSpot Administrator preferred, as well as proficiency in Gong, InsightSquared, SFDC and other sales technology tools
• In-depth knowledge of sales methodologies and best practices implemented in high growth sales organizations.   
• Excellent communication and interpersonal skills with a proven ability to work effectively with cross-functional teams and sales management
• Proven analytical and problem-solving skills
• Ability to work in a fast-paced, dynamic environment
• Strong project management and change management skills

WHY DEBTBOOK:

Proud to be named among the Top 5 “Best Places to Work” by Charlotte’s Business Journal, DebtBook is a fast-growing company where we dream big, move fast, make an impact, and bring joy to everything we do. Our core values drive our success as an organization, and we are looking for talented teammates who share our passion for challenging the status quo, innovating in all we do, and wanting to make a difference.  

When it comes to benefits and perks, we are committed to supporting our employees’ wellbeing to make their lives better, both in and out of the office. We offer:

• Competitive salaries plus equity (stock options) for all employees;
• Comprehensive health, dental, and vision insurance, 401(k) with 5% employer match (plus Flex spending, HSA, disability, life and accident insurance) 
• Flexible work schedules and generous leave policies (including unlimited PTO so that you can recharge when you need it);
• Professional development opportunities, tuition reimbursement (up to $1500/year), continuing education (up to $500/year); 
• Family and wellness perks like on-demand counseling, financial coaching, caregiving support, attorney consultation, adoption assistance and complimentary 24/7 health advocacy program;  
• Monthly get-togethers, Lunch and Learns, regular happy hours and offsite outings to celebrate our successes together;
• Stipends for remote workers to set up their ideal work space;
• Top-of-the-line equipment, newly furnished office with plenty of collaboration space and fully stocked kitchen with all of your favorite snacks, caffeinated beverages and more!

DebtBook is an Equal Opportunity Employer. We value diversity and prohibit discrimination and unlawful harassment in the workplace. All applicants will receive consideration for employment based upon their qualifications without regard to race, religion, color, national origin, ethnicity, gender, gender identity or expression, pregnancy, sexual orientation, age, marital status, genetic information, political affiliation, National Guard or veteran status, disability, or any other protected status under federal, state, or local laws.