Manager, Sales Operations

ABOUT US

HirexHire (pronounced hire by hire) is a Chicago-based recruiting and talent consultancy that integrates with companies short-term to provide long-term talent solutions. We take a seat in our client's everyday operations to understand their people's goals, gaps, and challenges. We then develop and implement the processes and technologies to execute a sustainable and scalable talent plan.

We partner with companies expecting or experiencing high growth who need to hire at scale or fill a critical role rapidly. Our clients are not looking for quick-fix placements but are thoughtfully building a hiring strategy to scale their businesses.

OUR CLIENT

Location: Chicago, IL HQ (remote)

Industry:Healthcare Technology (SaaS)

Company Size: 50+

What They Do: Our client is a cloud-based software platform and patient engagement technology that automates the collection of patient reported outcomes. It also offers procedure-specific education modules to help prepare patients for treatments and proactively monitors their recovery.

Contact HirexHire for more client information

THE ROLE

The Manager of Sales Operations will work closely with sales, marketing, customer success, and finance to ensure accuracy of all go-to-market and revenue processes, while also supporting technology infrastructure. This role is an integral part of the team as the company continues to scale as you will assist with development, coordination, and management of campaigns, lead flow, sales process, organizational budget, contracts, and quantitative analysis of customer health. It is paramount to the success of this role that you are extremely detail-oriented and have excellent communication skills.

This is a hybrid role and will require an in-office presence 3 days a week at our client's Chicago headquarters. You must be within commuting distance of the downtown Chicago area.

WHAT YOU WILL DO

• Create and optimize infrastructure and processes in HubSpot and across the current marketing and sales tech stack to build a scalable, repeatable, data driven machine to support sales/deal desk, marketing, and customer success.
• Establish high levels of quality, accuracy, and process consistency in planning, forecasting, and budgeting approaches used by the sales, marketing, customer success, and finance organizations.

• Analyze data to inform sales forecasts, targets, quotas, incentives, geos, verticals, and commission structures

• Support all aspects of deal desk activities including proposal generation, contract approval process, deal closing activities, and revenue tracking

• Leverage data and BI tools to develop leading indicator metrics and early warning systems to help ensure the business continually achieves our revenue goals

WHAT YOU WILL NEED

• Bachelor's degree
• 3-6+ years of sales or revenue operations experience, preferably in SaaS or B2B software

• Strong examples of strategic leadership work in building infrastructure for high-performing SaaS revenue teams
• Expertise in managing processes within HubSpot or similar CRMs
• Excellent organization, communication, and time management skills
• Previous healthcare experience a plus

WHAT OUR CLIENT OFFERS

• Competitive Salary
• Flexible, Unlimited PTO
• Health, Dental, and Vision Insurance
• Performance Bonuses
• Company 401K
• Professional Development Opportunities

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. HirexHire is dedicated to building diverse and inclusive teams for our clients, so if you are excited about this role but your experience doesn't perfectly align, we encourage you to still apply! We may have another fit for you!