Manager, Sales Operations

At Brightspot®, we believe technology should enable content-focused teams to work smarter, faster, and more seamlessly to move businesses forward. Our world-class delivery team has decades of collective experience supporting digital transformation efforts for some of the world’s most well-known companies – from eCommerce brands and media organizations to corporate businesses. Brightspot prides itself on being a leading content management system built to grow and adapt to any business.

Do you want to work hard alongside smart and talented product managers, engineers, and designers every day? Do you excel when you are smack in the middle of a challenging project, thrive when things get complex, and yawn when everything is going according to plan? Do you actually want to like your clients and coworkers?

As a Sales Operations Manager at Brightspot, you will be a pivotal member of our Revenue Operations Team. This is a unique opportunity for an ambitious professional to take on a high-impact role with significant ownership and direct visibility to our executive leadership. You will provide data-driven insights and operational excellence to support our Business Development Representatives (BDR's), Sales, Strategic Accounts, and Partners divisions.

Responsibilities

• Design and maintain performance metrics, dashboards, and reports to inform data-driven decision-making and sales strategy.
• Uphold data integrity standards within our Salesforce and sales tools, and provide training for new hires.
• Conduct comprehensive analyses for sales guidance, including but not limited to, forecasting, market segmentation, and white space evaluation.
• Be instrumental in the sales planning process, including quota-setting and coverage models.
• Oversee the sales forecasting cycle, engaging directly with the sales team for accurate reporting.
• Streamline processes to mitigate administrative hindrances, enabling the sales team to focus on revenue-generating activities.
• Generate periodic business review reports, fostering collaboration with sales, marketing, operations, and finance.

Qualifications

• BA or BS in Business, Finance, related field, or equivalent work experience.
• 3-5+ years of hands-on experience in Sales Operations, with a track record of contributing to sales growth.
• Admin level experience in Salesforce, including best practices in reporting, dashboards, and flows.
• Admin level experience Outreach.io, LinkedIn Sales Navigator, and ZoomInfo. 
• Intermediate skills in Excel and PowerPoint; familiarity with SQL is a plus.
• Outstanding analytical and financial modeling skills, coupled with the ability to present complex data to executives.
• Excellent communication skills and a collaborative team approach.
• Previous experience in a SaaS or B2B environment is an advantage.

At Brightspot®, we value diversity and strive to create an inclusive environment where all employees can thrive. We are an equal opportunity employer and welcome applicants from all backgrounds and experiences.

Visit www.brightspot.com and follow us on Twitter @TeamBrightspot to learn more about our story and solutions!

At Brightspot®, we value diversity and strive to create an inclusive environment where all employees can thrive. We are an equal opportunity employer and welcome applicants from all backgrounds and experiences.

Visit www.brightspot.com and follow us on Twitter @TeamBrightspot to learn more about our story and solutions!