Manager, Sales Strategy & Operations

About Global Sales Strategy & Operations:

Global Sales, Strategy, & Operations encompasses Sales Learning & Enablement, Sales Technology, Sales Process & Programs, Sales Analytics, and other core functions that support driving experience and productivity across Gartner's global sales teams. The Change Management function determines the people impacts of GSSO-driven initiatives and develops strategies for successful change implementations for over 6,000 sales associates.

Role Purpose:

Reporting to the Associate Director of Change Management, the Manager will spearhead change management strategy for new and existing Sales Learning and Development team, including Gartner's Sales new hire onboarding, the Sales Process team, and the Sales Programs team.

What you'll do:

• Lead change management strategy and development for our global Sales Learning & Development team pertaining to both new and existing programs through creation of a "change management playbook."
• Partner closely with SL&D Leadership, Sales Process and Programs Leadership, and Sales Leadership to understand strategic priorities of the global sales teams to inform various programming needs.
• Drive change management efforts through effective stakeholder management, communications, content, and more
• Build strong partnerships with sales, sales operations, and sales support partners to spearhead change efforts and collect feedback.
• Represent SL&D function at key leadership meetings as needed; support with development of 'executive level' meeting material and presentation.
• Partner across GSSO and LLOE to ensure the SL&D function stays aligned with overall GSSO strategy and initiatives; collaborates with NCVI partners to effectively drive change management.
• Tailor and oversee communications creation and refinement including but not limited to leadership presentations, announcements, newsletters, intranet pages, and email updates.
• Manage execution of SL&D change initiatives and oversee change management workstreams as needed.
• Drive change channels including advisory networks and focus groups.
• Advocate for the sales experience across all change management decisions and channels.

What you'll need:

• 5 years' experience in sales, learning and communications roles.
• Capable of diagnosing complex scenarios and collaborating with key stakeholders to align on the appropriate solution.
• Exceptional communication skills, both written and verbal; can clearly articulate messages to a variety of audiences.
• Expert in Google Slides or Microsoft PowerPoint.
• Intellectual curiosity and creativity.
• Proficient project and program management skills.

What you will get:

• Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching, and more!

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization's most critical priorities. We've grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger-as individuals, as communities and as an organization. That's why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you'll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].

Job Requisition ID:77389

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