Manager Sales Technology Enablement

• Serve as a strategic and technical leader responsible for centralized technology knowledge governance and best practices across individuals and teams.
• Translate complex technical concepts into clear actionable guidance for both technical and non-technical audiences including but not limited to training documentation certifications workshops Sales Kick Off etc.
• Identify opportunities to automate streamline and improve workflows across systems and cross-functional processes.
• Act as a primary point of support and escalation for the sales technology ecosystem helping troubleshoot issues unblock users and maintain operational effectiveness.
• Evaluate and pilot emerging tools including AI solutions to improve productivity workflow efficiency and provide data driven insights.
• Manage strategic relationships with enablement technology vendors to optimize platform adoption user experience issue resolution and maximize value from enablement technology investments.
• Demonstrate practical fluency in AI-enabled sales technologies and guide teams on leveraging AI capabilities to improve seller productivity reduce administrative work strengthen prospecting and research and surface actionable insights.

• Design and deliver engaging technology training experiences that accelerate adoption improve user proficiency and increase confidence across global teams.
• Support onboarding initiatives related to the internal technology stack through live facilitation e-learning certifications and blended learning experiences.
• Partner with Enablement Instructional Design and subject matter experts to develop and maintain scalable technology training programs tailored to role-specific needs and learning modalities.

• Partner with Sales Leadership Sales Excellence Corporate Systems and subject matter experts to support the rollout of new technologies process changes and platform enhancements.
• Manage multiple enablement initiatives simultaneously ensuring projects are delivered on time within scope and aligned to defined success criteria.
• Lead change management efforts for technology deployments including stakeholder engagement communication planning adoption strategies reinforcement activities and feedback loops.
• Apply established change management frameworks such as Prosci/ADKAR Kotter etc. to drive successful organizational adoption and behavior change.

• Leverage analytics and usage insights across the sales technology ecosystem to identify adoption trends optimize workflows content engagement and platform utilization to improve user experience and drive seller productivity.
• Develop and deliver executive-ready dashboards reporting and adoption insights across Salesforce Seismic Gong Spekit and related platforms translating engagement and usage data into actionable recommendations that drive technology adoption effectiveness and continuous improvement across client-facing teams.
• Establish reporting cadences and stakeholder communication cadences that drive transparency accountability and alignment around technology adoption and enablement effectiveness.

• Bachelor's degree required.
• 8+ years of relevant experience in sales enablement learning and development sales technology customer success technology support or related functions.
• Strong understanding of enterprise sales and enablement technologies including platforms such as tools including but not limited to: Salesforce (or similar CRM system for a large enterprise (500+ organization) Tableau LMS (i.e. Cornerstone) Sales Enablement Platform (i.e. Seismic) Gong Digital Adoption Platforms (i.e. Spekit) LinkedIn Sales Navigator
• Demonstrated experience facilitating and delivering technology training across multiple modalities including live virtual hybrid and e-learning environments.
• Experience supporting global teams across the Americas EMEA and APAC regions including adapting learning experiences for regional needs and flexibility to deliver virtual training across global time zones.
• Ability to travel up to 10% domestically and internationally as needed
• Experience leading organizational change initiatives using frameworks such as Kotter and Prosci/ADKAR.
• Demonstrated ability to build strong relationships influence stakeholders and collaborate effectively across complex organizations.
• Strong presentation facilitation written communication and project management skills with the ability to manage multiple priorities simultaneously with intermediate skills in PowerPoint Excel and Asana Project Management
• Strong business acumen problem-solving capabilities and aptitude for learning new systems and technologies.
• Fluency with generative AI tools prompt engineering AI-enabled workflow automation and agentic technologies

• Financial Health
  
  • 100% 401k match up to 6% of salary
  • Stock Ownership Potential
  • Company provided life insurance - 1x salary + commission
• Physical Health
  
  • Comprehensive health benefits (medical/dental/vision) including potential premium discounts and company-provided HSA contributions (up to $500-$2000 annually) for specific plans and coverages
  • Additional medical Wellness Incentives - up to $300-$600 annual
  • Company-provided long- and short-term disability insurance
• Emotional Health
  
  • Trust-Based Time Off
  • 6-week Paid Sabbatical Program
  • 6-Week Paid Family Caregiving Leave
  • Competitive 8-24 Week Paid Parental Leave
  • Adoption Assistance
  • Leadership Coaching & Formal Mentorship Opportunities
  • Annual Flex Stipend - $1000 annually to cover personal education & well-being expenses
  • Tuition Reimbursement
• Social Health
  
  • Charitable Matching Gifts program
  • Dollars for Doers volunteer program
  • Paid volunteering days
  • 15+ Employee Resource & Affinity Groups

What We Do

At Morningstar we believe in building great products in-house in a highly collaborative agile environment where we focus on technical excellence the user experience and continuous improvement. Our technologists represent a range of skills and experience levels but they all view their work as a craft and push technology’s boundaries.

Why Work With Us

Imagining big things is in our blood -- it's transformed us from a company with just a few employees in 1984 to a leading independent investment research company with a worldwide presence today. As of April 2020 we acquired Sustainalytics to drive long-term meaningful outcomes for investors in the ESG space. Join us on this exciting journey!

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