Manager, Senior Client Executives, GLLF

Thomson Reuters · San Francisco, CA

Company

Thomson Reuters

Location

San Francisco, CA

Type

Full Time

Job Description

The Manager, Senior Client Executives is responsible for managing the Thomson Reuters franchise in their assigned team within the Global Large Law Firm segment. In this role, you will apply all the Thomson Reuters legal resources available to optimize the region's performance and year over year growth. This position is responsible for successfully leading a team of Senior Client Executives who are focused on building and enhancing customer relationships and meeting and exceeding their expectations.

About the Role

As a Manager, Senior Client Executives, you will:

  • Drive the effective design and implementation of national and global account plans in the region, converge the efforts of Senior Client Executives, Sales Executives and Solution Specialists optimize the overall annual YOY growth in GLLF of total firm revenue
  • Drive efforts to provide effective solution selling strategies; Understand the customers' needs and support the effort to partner with internal resources to develop solutions that meet the needs of the market
  • Meet the demands of the annual plan in terms of account, product and program goals and produce a regional business plan that can be successfully executed to produce those outcomes
  • Ensure compliance of all required reporting and effective use of all internal tools and resources
  • Support Senior Client Executives on achieving their monthly, quarterly and annual goals by providing the necessary coaching, development and leadership to make each person and GLLF overall successful against core metrics
  • Analyze market, competitor and firm business characteristics against Thomson Reuters assets and capabilities to determine the correct business plan to apply
  • Actively manage a development plan for each member of the team, based on a quarterly performance management process and a talent management process, to build and maintain a high performance team
  • Partner with GLLF Leadership, Global Client Directors, Customer Training Leadership, Solution Specialists, NPD, Strategic Marketing, Central Marketing and other organizations in order to optimize achieving sales revenue and growth responsibilities
  • Ensure positive and effective relationships are established and maintained with customers; Escalate customer issues as necessary and provide customer relationship support
  • Ensure all business dealings are handled professionally and ethically in accordance to established and accepted business practices; Support company processes and procedures and help to ensure the customers' experience is without compromise

About You

You're a fit for the Manager, Senior Client Executives role if your background includes:

  • 4 year college degree or equivalent experience; JD or MBA strongly preferred
  • Strong appreciation and understanding of the fundamentals of how law firms operate and are profitable
  • Strong understanding and experience with Solution Selling/Consultative Sales
  • Prior management experience desired
  • 5-7 years experience in a law firm or the legal profession, with direct experience with law firm workflows
  • Strong B2B business development skills, including demonstrable experience in sales/up-sell, retention and solutions development
  • Proficient with office applications such as MS Office
  • Ability to travel

What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

  • Hybrid Work Model: We've adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
  • Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
  • Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
  • Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters cafe networking.
  • Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
  • Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

#LI-AY1

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The location(s) for this role include one or more of the following (New York City, San Francisco, Culver City, Irvine). The target total cash compensation range for the role in any of those locations is $200,200 - $371,800. The location(s) for this role include one or more of the following states (CA, CO, CT, NV, WA) and/or remote. The target total cash compensation range for the role in any of those locations is $182,000 - $338,000. This is inclusive of both base pay and any target sales incentive. Pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

Protect yourself from fraudulent job postings click here to know more.

More information about Thomson Reuters can be found on https://thomsonreuters.com.

Date Posted

07/30/2023

Views

0

Back to Job Listings Add To Job List Company Profile View Company Reviews
Positive
Subjectivity Score: 0.8