Manager Software Engineering

Optimum

Manager Software Engineering

Reposted 19 Hours Ago

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2 Locations

Hybrid

134K-220K Annually

Senior level

AdTech • Digital Media • Internet of Things • Marketing Tech • Mobile • Retail • Software

Are you ready to be the difference?

The Role

The Manager of Software Engineering will lead the Identity team driving the evolution of customer-facing identity solutions on the Okta platform ensuring quality and alignment with business objectives while fostering collaboration with cross-functional teams.

Summary Generated by Built In

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum a leader in the fast-paced world of connectivity and we're seeking driven and enthusiastic professionals to join our team empower lives fuel businesses and drive innovation. Connectivity is now longer a luxury but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable high-speed connectivity solutions that keep the world connected. Our successes now and in the future are powered by our amazing product a commitment to our people and culture and the connections we make in our communities.
If you are resourceful collaborative and passionate about delivering consistent excellence Optimum is for you!
Job Summary
We are seeking a highly experienced Manager of Software Engineering to lead our talented Identity team. In this role you will own and drive the evolution of our customer-facing identity solution built on the Okta platform. The ideal candidate possesses a strong technical background in service-based architectures and Identity and Access Management (IAM) along with outstanding leadership skills and a passion for delivering secure and seamless software. You will be responsible for the identity technology roadmap collaborating with cross-functional teams to ensure the delivery of high-quality authentication and authorization services that meet the needs of our customers and business objectives.
Responsibilities

Lead effective brainstorming sessions to generate innovative ideas and solutions.
Drive multi-scrum technology feasibility delivery and quality in partnership with product and design teams.
Establish and gain acceptance for technology roadmaps aligned with product roadmaps.
Establish and gain acceptance for technical solutions serving as a go-to expert for specific capabilities.
Articulate technology vision principles and roadmaps to diverse audiences tailoring communication appropriately.
Achieve objectively good negotiation results efficiently while maintaining relationships and driving decision-making.
Effectively and respectfully drive technical team interactions persuasively influencing architecture software design implementation and incident recovery.
Thoroughly vet and refine requirements to clearly articulate their intent.
Establish clear cost and time commitments to stakeholders ensuring they are met with assistance.
Consistently communicate with stakeholders about expectations.
Build lead and improve a successful team of software engineers.
Feedback and Development: Provide candid and empathetic feedback across all levels fostering a culture of growth and development.
Proactively build strong relationships with product design and business/operations counterparts within and across teams.
Articulate the financial benefits and costs of capabilities incorporating this information into decision-making.
Adhere to regulatory and corporate policy obligations ensuring compliance without relying on other technologists.

Qualifications

Bachelor's Degree in Computer Science or a related field
Minimum of seven years of professional software development experience including 3+ years in a leadership role
Proven hands-on experience designing and implementing solutions using the Okta platform including its APIs Universal Directory authentication policies and lifecycle management features (e.g. Workflows Hooks)
Strong architectural understanding of Customer Identity and Access Management (CIAM) systems covering topics like user registration flows social login progressive profiling and consent management
Deep knowledge of modern security practices and their implementation such as Multi-Factor Authentication (MFA) adaptive authentication passwordless flows (e.g. WebAuthn/FIDO2) and secure session management
Experience in at least one modern programming language (e.g. Java Go Python Node.js) and a strong grasp of how to integrate identity services into custom applications and APIs using SDKs and web standards
Experience owning the operational health of a critical 24/7 service including defining monitoring and service-level objectives (SLOs) managing incident response and serving as an escalation point in partnership with SRE or Operations teams
Strong technical background in relevant technologies (e.g. Okta Go Java cloud platforms CI/CD)
Proven ability to lead and inspire engineering teams foster collaboration and drive results
Excellent verbal and written communication skills with the ability to tailor communication to different audiences
Strong analytical and problem-solving skills with a focus on finding creative solutions to complex challenges
Experience managing software development projects including scoping planning and execution
Experience working in an Agile development environment
Familiarity with AI Tools and AI First mindset

At Optimum every action and interaction we take part in is driven by our three Guiding Principles: Do What's Right Drive One Optimum and Make It Happen. These aren't just words they help us build trust create real community and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change share new ideas and understand that learning never stop.
If you have the drive to succeed and are ready to embark on a thrilling career seize this opportunity today and join our winning team. Together we'll shape the future of connectivity.
All job descriptions and required skills qualifications and responsibilities for a particular position are subject to modification by the Company from time to time in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting hiring and promoting qualified people of all backgrounds regardless of gender race color creed national origin religion age marital status pregnancy physical or mental disability sexual orientation gender identity military or veteran status or any other basis protected by federal state or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers professional or employment related information photos education information and/or protected classifications under federal and state law. This information is collected for employment purposes including identification work authorization FCRA-compliant background screening human resource administration and compliance with federal state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Pay is competitive and based on a number of job-related factors including skills and experience. The starting pay rate/range at time of hire for this position in New York is $133661.00 - $219586.00 / year. For other locations please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire and do not reflect future job opportunity.
Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty

Skills Required

Bachelor's Degree in Computer Science or a related field
Minimum of seven years of professional software development experience
3+ years in a leadership role
Proven experience designing and implementing solutions using the Okta platform
Strong architectural understanding of CIAM systems
Deep knowledge of modern security practices
Experience in at least one modern programming language
Experience owning the operational health of a 24/7 service
Proven ability to lead and inspire engineering teams
Excellent verbal and written communication skills
Strong analytical and problem-solving skills
Experience managing software development projects
Experience working in an Agile development environment

What the Team is Saying

Optimum Compensation & Benefits Highlights

Healthcare Strength—Healthcare dental and vision are available from day one in some roles alongside company‑paid life short‑ and long‑term disability mental‑health support and other voluntary options.
Retirement Support—A 401(k) savings plan with company matching is included positioned as competitive for a large U.S. telecom and complemented by tuition support and other financial programs.
Wellbeing & Lifestyle Benefits—Discounted or free Optimum internet/TV/phone within the service footprint is a distinctive perk with additional voluntary benefits like commuter pet and legal coverage.

Learn more about Optimum's Compensation & Benefits →

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The Company

HQ: Long Island City NY

9000 Employees

Year Founded: 1973

What We Do

We Make a Difference Because We Are the Difference! At Optimum we’re not just connecting people – we’re transforming how they experience the world. With a footprint spanning 21 states and serving approximately 4.5 million residential and business customers we're building the future of connectivity through innovative services like Optimum Fiber Internet Optimum TV and Optimum Mobile. This connectivity wouldn’t be possible without our tremendous workforce of driven employees who are dedicated to ensuring the best possible experience for all of our customers and co-workers We’re a team of bold thinkers curious leaders and collaborative problem-solvers united by a culture that values inclusion innovation and impact. At Optimum every voice matters every idea counts and every team member has the opportunity to grow lead and make a difference. From developing next-gen technology to bridging the digital divide to supporting education and emergency response efforts we lead with purpose and heart. Our Be The Difference initiative drives us to make a positive impact ensuring that our efforts resonate far and wide. From our products and services to our community impact we are creating connections driving innovation and POWERING this world forward. You can be a part of an exciting and transformational workplace at Optimum. Join us to Be the Difference!

Why Work With Us

Our mission is simple: deliver the best customer and employee experience while transforming how we work and grow. We’re on a journey to become the connectivity provider of choice – investing in our network reimagining our products and building a culture where people thrive. With nearly 4.5 million customers across 21 states we’re transforming fr