Manager, Software Engineering (Hybrid)

If you're passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide's Information Technology team could be the place for you!

Nationwide is looking for a skilled, curious, and bold technology and people leader as our next Software Engineering Product Manager (SEPM) aligned to our Marketing, Communications and UX (MCU) business solutions area. This individual will be part of a talented product team serving the Marketing customer engagement, and measurement and analytics outcomes.

This Technology and Product leader position would join the team at a unique time in being a part of significant Marketing deliverables setting the foundation for future success. This includes executing our Salesforce Marketing Cloud strategy, continuing our Marketing Data Hub build, implementation of our Customer Data Platform, driving uplift and onboarding of other Marketing self-service capabilities. It's a great time with a lot of challenging yet important and rewarding work to be done.

This position will have regular planning and delivery focused interactions with Marketing Operations, Information Risk Management, Infrastructure & Operations, Finance, and several vendors.

Applicants should have experience with or be able to demonstrate an understanding of:

• People Leader techniques including coaching and feedback and influencing up/down/across.
• Appreciation and support of Diversity, Equity and Inclusion and Psychological Safety.
• Successful technology delivery in a fast paced, complex, and fun environment.
• Successful and cordial relationships with business and technology partners.
• Vendor selection and management practices.
• DevOps and Lean mindsets and behaviors.
• Customer centric, Product centric, E2E Agile, Agile frameworks, mindsets, and behaviors.
• Full Tech Stack currency (languages, hosting, design patterns, integration patterns, data, analytics, open code).
• Financial management concepts and techniques.
• Talent management and succession planning techniques.
• Motivate, challenge, and engage a wide spectrum of associates.
• Establish credibility and trust as a technology leader.
• Software and Data Engineering experience is a plus.

Compensation grade: G5

Job Description Summary

If you're passionate about innovating and delivering technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Our industry-leading technology workforce embraces an agile work environment and a collaborative and inclusive culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

As a Software Engineering Product Manager, you'll be accountable for a suite of in house or third party applications. You'll lead teams of technology professionals to enable business outcomes and provide reliable customer-centric solutions and experiences.

Job Description

Key Responsibilities:

• Partners with leaders to ensure a viable total cost of ownership and ongoing health and wellness of applications.
• Assists in the development and implementation of application suite roadmaps through the evaluation of business needs, competitive landscape, technology currency and information security considerations.
• Manages risk mitigation controls and provides support for internal and external audits.
• Supports the engineering build of the application suite and non technical efforts for the products.
• Represents voice of the customer, acts in a forward-facing role to business partners as an active member of a portfolio management team in the advocation of business case development, planning, financial management and evaluation of portfolio.
• Hire and develop talent, provide consistent coaching and feedback.
• Responsible for delivery availability and resiliency following established operating mechanisms and best practices.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Technology Director or above. Leads a team of 5 or more technology professionals.

Typical Skills and Experiences:

Education: Undergraduate studies in management information systems, engineering, math, computer science or comparable experience and education preferred.

Experience: Six years of experience in application suite management with four years or more leading numerous teams across multiple technologies. Proven experience in empowering and building an engaged team.

Knowledge, Abilities and Skills: Detailed understanding and knowledge of the systems development life cycle and modern methodologies, practices, tools, and techniques. Solid understanding of concepts and techniques in project delivery, budgeting, forecasting and financial analysis. Ability to develop and implement roadmap strategies. Proven decision-making and problem-solving skills. Coaching and career development of team. Ability to develop and maintain positive relationships. Insurance/financial services industry knowledge is a plus.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager's leader and Human Resources Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions:

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Normal office environment. Associates may have on-call responsibility after normal working hours and/or on weekends.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

We have an array of benefits to fit your needs, including: medical/dental, paid time off plus nine paid holidays, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.