Manager, Solutions Consultants (Partnerships)

About The Opportunity
We're all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!
Why Work For Us
Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you're looking for a place that values strong relationships, embraces diverse ideas-all while having fun together-Grubhub is the place for you!
Grubhub is looking for a Manager of Integration Partnerships to join our team of Solutions Consultants. In this role, you will lead a team of Solutions Consultants working with our Integrated POS & Middleware providers, and collaborate cross-functionally with leaders in product, engineering, operations, sales, and account management to drive strategy forward.
You will be tasked with managing a team of Solutions Consultants as they navigate a variety of business and technical initiatives with partners, and ensure partner health and stability on our platform. As a manager, you will be responsible for identifying opportunities to optimize and grow the partnerships space, interpreting technical requirements, communicating business needs, and working with teams across the organization to achieve success.
We are looking for someone who can help scale and support this team, influence business strategy, and manage day-to-day workflows while remaining focused on long-term strategy and vision. This role will report to a Sr. Manager of Solutions Consultants in the Merchant Network organization and will manage 2-3 direct reports to start, with the opportunity to grow the team further.
The Impact You Will Make:

• Management - you will be managing 2-3 direct reports and responsible for mentoring and coaching them to exceed their goals and develop professionally.
• Project Management - You'll be working with external partners as well as internal stakeholders to help troubleshoot and improve partnership health. Responsibilities include balancing prioritized internal initiatives with partner feature requests, developing strategy around product enhancements, and promoting a solutions-oriented approach to any related needs that may arise.
• Strategy - You'll work closely with the Sr. Manager of your team, as well as other Solutions Consultant Managers to identify ways to support integration partners, taking into account the needs and goals of other areas of the business.
• Influence - This is a highly cross-functional role. You'll be expected to build trust across multiple teams within Grubhub to advocate for your projects and initiatives. Being able to convince others to prioritize initiatives with a data-driven approach will be key to success in this role.
• Analyze - We're looking for someone who can think about short term and long term strategy simultaneously. You'll be working with relevant teams to ensure partnership health and adjust plans internally as needed to drive results.

What You Bring to the Table:

• Outstanding, positive attitude
• 3-5 years experience in working with large strategic accounts in a project management or account management capacity
• 2 years management experience preferred
• Demonstrated track record of exceeding goals
• Proven ability to thrive in a rapidly changing environment
• Excellent communication skills. Good listener, capable of understanding issues and translating them into an appropriate solution
• Proven ability to work across many departments to solve problems and achieve results

And Of Course, Perks!

• Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.
• Health and Wellness. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
• Compensation. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).
• Free Meals. Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
• Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund . Employees are also given paid time off each year to support the causes that are important to them.

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected].