Manager, Solutions Engineering

Locations: (Hyrbid and Remote Opportunities based on Experience and Location)

Preferred locations include: Lakeland, FL, Atlanta, GA, Charlotte, NC, Fort Worth, TX, Lexington, KY, Joliet, IL, Phoenix, AZ, Las Vegas, NV, Colubmus, OH, Myerstown, PA

Overview

The Manager, Solutions Engineering is a member of the Warehouse Solutions team. This position will work to develop comprehensive solutions to generate new business opportunities as well as to increase opportunities with existing customers. 

Responsibilities 

• Lead customer solutions by identifying and working on issues or projects of a diverse scope where analysis of a situation or data requires identification, judgment, and the selection of methods/techniques for obtaining a solution 

• Analyze data, develop processes, engineer labor and storage requirements, specify MHE, develop detailed layouts in CAD, and build cost models for new business opportunities 

• Must understand best practices, advanced technologies, and automation capabilities and be able to apply them to solutions 

• Support the development and standardization of modeling techniques to meet corporate strategic objectives 

• Document technical solutions used to design the process and assist in writing business proposals, data-visualization charts, etc. 

• Support sales with client-facing site visits and presentations 

• Provide training and development to internal associates 

• Assist in the development and achievement of strategic business process KPI’s and metrics 

• Lead or participate in cross functional teams to develop and maintain efficiencies utilizing Kaizen events and Lean Six Sigma methodologies 

• Maintain positive relationships with both internal and external stakeholders 

• Understands and complies with ethical, legal and regulatory requirements applicable to our business 

Qualifications 

Education/Experience 

• Bachelor’s Degree in Industrial Engineering or related discipline required 

• Must possess a minimum of 5-8 years of experience in warehousing and/or secondary packaging related disciplines 

Knowledge, Skills, and Abilities 

• Quantitative and financial modeling skills 

• Critical thinking: analytical problem-solving skills with significant amount of information 

• Creative thinking: dealing with imperfect information and ambiguity 

• Presentation skills: ability to inform and persuade internal and external stakeholders in relations to developed solutions 

• Effectively communicate with all levels of the organization both internal and external to achieved desired results 

• Demonstrate a passion for cost and service level optimization 

• Must possess strong capabilities in modeling software and techniques, including Microsoft Excel and Access with macro level experience 

• Must have experience with facility layout and packaging line layout tools utilizing software such as AutoCAD 

• Preferred exposure to varied warehouse structures including traditional bulk, high density, RF, pick to light, voice pick, etc. 

• Preferred exposure to automation in operations design 

• Preferred familiarity with work measurement techniques such as MOST, MTM, or MODAPTS 

• Preferred familiarity with line balancing techniques and tools 
• Ability to travel 10% to 15% 

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