Manager, State Product - Remote

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Job Title

Manager, State Product - Remote

Requisition Number

R6222 Manager, State Product - Remote (Open)

Location

Arizona - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers, Nebraska - Home Teleworkers, Nevada - Home Teleworkers {+ 18 more}

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for a State Product Manager. Join us and support CSAA IG in achieving our goals! Should title be Manager, State Product.

Your Role: As a State Product Manager, you will engage stakeholders in product planning and management conversations to ensure strategic objectives are accomplished.

Your work:

• Lead a team of Analyst(s), Market Growth Consultant(s), and Product Specialists

• Drive strategy and advocate for state specific needs, partnering on rate and non-rate action to address indication, gain strategic alignment, and ensure compliance.

• Develop budget as well as build and implement strategy to achieve budget and serve the membership for all personal lines products (including new products).

• Be the voice of the results both internally and externally

• Own mutually beneficial, productive club relationships - including product feedback loop

• Partner cross functionally to deliver competitive and profitable products, as well as launch new products

• Coordinate the successful roll out of new products and countrywide initiatives in their assigned markets.

• Partner with Pricing teams to ensure rate actions are thoroughly and accurately planned.

• Maintain Responsibility for the profitability of the products, which is critical, but also for the drivers of premium growth (close ratio, retention, average premium, etc.)

• Monitor state competitors to adjust to support healthy growth at CSAA IG partner clubs

• Ensure the management, conversion, and sun-setting of existing legacy books.

Required Experience, Education and Skills

• BA/BS degree or equivalent combination of education and experience.

• Previous experience leading a team and actively shaping company culture

• Product management for medium to large business accounts.

• Engage, influence, and leverage resources across the broader organization to drive desired vision and outcomes

• Advanced research, statistical, analytical, processing and mathematical skills with ability to structure and conduct analyses

• Consultative and solution-oriented approach, creative problem solving

• Excellent oral and written communication skills with the ability to build and deliver effective presentations to diverse audiences (including internal and external senior executives)

• Excellent analytical and interpersonal skills and attention to detail.

• Solid knowledge of P&C insurance products, pricing, marketplace and product management, with understanding of product P&L, drivers of growth and profitability

• Ability to drive collaboration and teamwork with other functions and external affiliates at the executive and management levels

• Strong negotiation skills and proven track record to influence seasoned and senior-level parties

• Knowledge of and proficiency in change management concepts and practices

What would make us excited about you?

• Prior management experience within the insurance industry

• Masters of Business Administration (MBA) strongly preferred

• CPCU certification

• Actuarial designation (ACAS, FCAS)

• Shows respect for differences through excellent communication skills with people from an array of backgrounds.

• Builds a collaborative, inclusive and psychologically safe environment, demonstrating authenticity and encouraging trust and empower team members and colleagues

• Actively shapes our company culture through words and actions (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects, encouraging team member involvement in these activities)

• Champions our cultural norms (e.g., willing to have cameras when it matters: interviewing candidates, building relationships with team members, etc.)

• Translates our enterprise strategy and priorities for their team members to connect to the bigger picture

• Demonstrates a company ownership mindset, thinking beyond boundaries of their own area

• Travels as needed for role, including enterprise meetings, divisional / team meetings, and other in-person meetings

• Fulfills business needs, which may include investing extra time, helping other teams, etc

CSAA IG Careers

At CSAA IG, we're proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.

Join us if you

• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.

• COMMIT to being there for our customers and employees.

• CREATE a sense of purpose that serves the greater good through innovation.

Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaa-insurance.aaa.com/us/en/benefits

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don't miss important updates from us. If a reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected].

As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers' evolving needs.

CSAA Insurance Group is an equal opportunity employer.

The national average salary range for this position is $134,000-$149,000. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on county of residence. The full salary range for this position across all the states we hire in is $121,000-$179,000. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 20% of eligible pay.

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii, Alaska and California. California exception does not apply to existing CA employees.

Must have authorization to work indefinitely in the US.

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