Manager, Support Specialist

G-P is a leading SaaS-based Global Employment Platform that enables clients to expand into over 180 countries. We're looking for a Manager of G-P-Support to manage a team of regional support specialists and/or supervisors, focusing on HR/IT/Finance operations and customer support.

Requirements

• 8-12 years of prior experience in a multi-tasking, fast-paced, deadline-oriented role
• 4 years of people management experience in a centralized shared services environment
• Detailed oriented focused on quality output; identifies and resolves moderately complex business problems
• Strong Manager experience in centralized HR shared service operation management
• Strong Experience in Peoplesoft/Workday/SAP, Any relevant HRMS tool knowledge
• Knowledge / Experience with Zendesk and Salesforce; business analytical tools are a plus
• Strong understanding of finance and HR fundamentals in different locales
• Good interpersonal skills to manage sensitive and confidential situations
• Ability to collaborate with diverse individuals and/or groups
• Problem solving to analyse root cause issues and create action plans
• Lean & Six sigma experience will be an advantage

Benefits

• Generous Paid Time Off
• Flexible Time Off
• Spending Accounts
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Sabbatical after 5 years

Originally posted on Himalayas