Manager, System Engineer

About Ascent

At Ascent, we solve supply chain challenges for thousands of customers worldwide. Ascent is a recognized supplier of the year for multiple Fortune 500 companies as well as a partner to thousands of small and medium-sized businesses. Ranked among the Top 100 Global 3PLs by Inbound Logistics as well as the Top 40 3PLs and Top 20 Freight Brokerages in North America by Transport Topics, Ascent's #1 market share in the North American ground and air expedite market has provided it the foundation to become the preferred logistics provider to a marquee portfolio of the world's largest and most sophisticated corporations. Ascent's offerings include truckload, less-than-truckload, global forwarding, air charter, specialized, brokerage, managed transportation and expedite solutions. The company moves over 430,000 shipments annually through its competitive PEAK freight marketplace. For more information about the company, please visit Ascent's website: www.ascentlogistics.com.

Our Purpose

We elevate the world of logistics through passion and innovation.

Our Mission

We want to do more things and provide more solutions for more customers in more places around the globe with lower operating risk and flawless execution.

What You'll Do

Manage a team of experienced engineers responsible for the overall management, performance, and availability of Microsoft 365, Active Directory, server OS, virtualization, RDS, hosts/chassis, storage, monitoring, datacenters, disaster recovery, and data protection for the enterprise supporting critical business functions.

Interact and partner with infrastructure engineers and application developers to design, implement, and manage Tier-0 systems. Serve as a technical and functional subject matter expert across multiple areas of systems engineering. The ideal candidate for this position will have strong enthusiasm for a variety of systems technologies, leadership skills to manage skills and resources, build relationships, and leverage automation to reduce inefficiencies and be at the forefront of innovation.

• Evaluates hardware and software utilized by the department for gaps and inefficiencies, making recommendations to address them

• Maintains current knowledge of their field and advises senior management of current trends relating to the environment or available products

• Defines standards and procedures identified for work assignments

• Completes all tasks within the assigned schedule and budget while maintaining a high level of quality

• Resolves, or seeks resolution to problems, from peers, immediate manager, or other Operations personnel

• Drives team to execute at a high level to contribute to the organization's success

• Communicates key information to team and stakeholders on a timely basis

• Maintains a positive work attitude, a high level of communication, and cordial relations that foster teamwork

• Determines/monitors training and development plans, performance/personnel management of members

• Builds capacity among the team by identifying skill gaps, making, and executing plans to address them

• Manages team performance through annual performance reviews, as well as sharing observations and suggestions for greater effectiveness on individual and team basis throughout the year

• Coaches, mentors, and develops engineers to enhance their professional growth

• Manages budgetary needs and participates in the budget process

What You'll Bring

• Bachelor's degree in information technology, Computer Science, Information Systems, or a related field, or equivalent experience

• 3+ years of managing employees in a managerial role (preferred)

• Previous experience with Azure cost management (preferred)

• Strong PowerShell scripting skills (preferred)

• 3+ years of experience in systems engineering role (required)

• Expert-level knowledge and hands-on experience maintaining AD, Azure AD, Windows OS, VMware vSphere, M365, storage systems, modern hardware and technologies, enterprise backup and recovery systems, system performance monitoring, and disaster recovery practices

• Strong knowledge of IT infrastructure and operations best practices

• Expert troubleshooting skills using a variety of tools

• Ability and desire to learn new technologies quickly

• Highly disciplined and able to work independently and without direct supervision

• Excellent communicator on both a technical level with the engineers and a project level with stakeholders and executives

• Excellent time management and organizational skills

• Excellent project management skills and strong ability to prioritize

Ascent's Competitive Benefits

• 401(k) and employer matching

• Life Insurance

• Health, Dental, Vision Insurance

• Short- & Long-Term Disability

• Paid Time Off (PTO)

• Employee Assistance Program

• Paid Parental Leave

• Employee Wellness Program

• Paid Holidays

• Employee Recognition Programs

• Flexible Spending Account (FSA)

• Tuition Reimbursement

• Health Savings Account (HSA)

• Overtime, Differential & Bonus Pay