Manager, Systems Engineering

ABOUT THIS POSITION

In this role, the selected Manager will provide guidance and support to the Engineering staff, including design and support in our diverse, fast-paced, & growing environment. The Manager of Systems Engineering will also work with the Director and Delivery Management team to assure project priority and timeliness. This role provides plenty of opportunity for personal growth and development, while interacting with a positive, open team that is supportive of continued knowledge sharing and team advancement.

WHAT YOU'LL DO

• Ensures system/application monitoring and alerting related to the SQL Server environment is being properly addressed
• Participates in project planning and is responsible for ensuring that projects stay on track
• Plays a key role in Crisis Management

• Participates in deploying code to production environments
• Identifies system and security shortcomings and works to correct them
• Conducts quarterly performance reviews of team members
• Researches new technologies to be introduced into the environment
• Responsible for making key technical and business decisions related to the team's work

• Works with the Business Product Owners to identify priorities for application development and enhancements; acquires resources for projects to fit the current and future needs of the Business

WHAT YOU'LL NEED

• Ability to run a team of 3+ members
• Designs complex solutions with the overall product direction in mind
• Functions as a contributor to project work, in addition to management duties
• Manages his or her products' technical debt
• Coaches all members of the team, and develops them into more senior/experienced resources

• Able to plan and initiate a multi-quarter projects with a full project team
• Manages key relationships with stakeholders across multiple departments
• Bachelor's degree in related field or equivalent work experience

Preferred Skills:

• 6+ years' experience
• 3+ years' experience as a Lead Engineer
• Prior people leadership experience is preferred

• Administration of SAN and fiber channel fabric
• Windows Active Directory administration experience
• Strong knowledge of TCP/IP networking

ABOUT THE TEAM

The Engineering + Product Developmentteam at Waystar leads the product and software development, digital transformation, and data security efforts across the company. As a leader in healthcare technology, the department creates and manages cutting-edge, cloud-based solutions to help solve the industry's financial and administrative challenges - enabling them to better focus on their patients and communities. The department offers a variety of positions. Roles include application engineers (.Net, PHP, Java), data science and analytics developers, product managers, project managers, architecture engineers, cloud and DevOps engineers, database administration, UX/UI, security, compliance, and management level roles. We make possible in Healthcare IT what was previously viewed as technically impossible.

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful,

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• Generous paid time off starting at 3 weeks + 16 holidays, including your birthday and volunteer time
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.