Manager, Talent Systems

Company Description

Reporting to the Senior Manager, Talent Systems, the Manager, Talent Systems is the owner of Red Bull North America's (RBNA) talent acquisition, learning and development, and performance management platforms. You will impact applicants, employees, and Internal talent partners by Improving user experience and increasing efficiency with our Talent Systems. 

Job Description

SYSTEMS OWNERSHIP

Create a roadmap/strategy for North America’s talent management platforms, highlighting capabilities needed and systems solutions to close gaps.

Serve as the North America subject matter expert for all talent management platforms 

Oversee and implement configuration changes and effectively communicate and train users 

Proactively find improvements by reviewing product documentation and customer forums 

Understand market trends and advancements and how they are relevant to RBNA 

Identify innovative new technology that RBNA can leverage for candidates, employees, and the Talent team 

 SYSTEMS IMPLEMENTATION & CHANGE MANAGEMENT 

Lead all phases of local implementations for new platforms 

Maintain detailed project documentation from initiation to closing

Manage multiple stakeholders to ensure alignment on project priorities and deliverables 

Monitor project progress and provide regular updates to key stakeholders 

Organize detailed testing to ensure requirements are met 

Coordinate all communication, training, and change management 

STAKEHOLDER MANAGEMENT & PARTNERSHIPS 

Partner with global HR, HRIS, and IT teams to recommend and implement enhancements to global platforms 

Collaborate with local IT team on Requests For Information (RFI) process and market research of new solutions 

Work with internal Talent partners to identify business challenges and leverage new or existing technology to improve employee experience with Talent Systems 

VENDOR MANAGEMENT

Develop and own communication strategy and cadence with local vendors 

Understand and establish escalation processes for various vendors

Work with vendors to prioritize system enhancements that benefit RBNA 

Evaluate vendor performance and scan the market for alternatives if necessary 

Seek out new HR systems technology in the marketplace; form business cases to introduce new technology that supports greater effectiveness and efficiency of systems.

SYSTEM MAINTENANCE & SUPPORT 

Serve as the main support contact for all North America’s talent management applications 

Create clear and consistent local processes for recurring requests 

Ensure service guidelines are followed and keep various ticketing platforms up to date

Create and update system documentation, user guides, job aides and FAQs 

Develop training to onboard new Talent team members and keep current team members up to speed 

Qualifications

5 years of HRIS project and implementation experience 

Fluent in English, bilingual is a plus 

History of leveraging HR technology to create efficient and effective business solutions 

Proven experience in supporting enterprise system integrations 

Track record of successful technical project management 

Exceptional communication and presentation skills 

Understanding of technology vendor selection and management 

Knowledge of end user support best practices preferred 

SmartRecruiters, Enboarder, and Learning Management System (LMS) experience preferred 

Additional Information

This position is open to U.S. citizens, U.S. permanent residents, or individuals currently authorized to work in the United States on a valid visa.

The base salary range for this position is $109 – 120k+ cash incentives. Actual salary offers may vary based on work experience. The base pay range is subject to change and may be modified.

Our current Benefits include:

Comprehensive Medical, Dental and Vision Plans, 401k Match, Family Leave, PTO & Paid Holiday Schedule, Pet, Legal, and Life Insurance, Tuition Reimbursement (Benefits listed may vary depending on the nature of your employment and/or work location)

Red Bull North America, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, or any other classification protected by Federal, state, or local law. We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.