Manager, US Enterprise Solutions Consulting

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve.  Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.

Forter is looking for a Manager, Solutions Consulting (AMER) to lead our Enterprise Solution Consulting team in North America. You’ll be reporting to the Director, Americas Solutions Consulting and be responsible for leading a Solution Consulting team, identifying and recruiting top talent, partnering with Pre-sales and cross functional leadership to define processes as well as support the team in progressing top opportunities. You will be focused on executing quarterly and annually to sales goals established by sales leadership and finding creative ways to add value to our customers in the sales cycle.

You’ll be expected to think 12+ months out about your team with a clear business plan, the KPIs that your team is aligned with, and be flexible to work with cross-functional leaders in achieving these goals.

• Build and lead a team of Solution Consultants who serve as our core product introduction, evaluation and education experts. 
• Support the sales teams in achieving revenue and booking targets, developing strategic and technical account plans, as well as ensuring customer success with Forter product portfolio.
• Develop and set KPIs based on the organization's goals for the Solution Consulting team.
• Provide consistent and regular feedback to Solutions Consultants, deliver annual performance reviews, and assist with building out and executing individual development plans
• Mentor Solution Consultants with best practices on strategic technical selling, executive presence, and Forter positioning.
• Manage processes and programs to help the team do its best work and engage effectively with the rest of the Forter organization.
• Partner with our other Forter leaders in collaboration to ensure alignment and best practices are being achieved (Product Management, Product Marketing, Delivery, Analytics).

• 3+ years of proven leadership & management experience
• 5+ years of relevant experience as a pre-sales contributor or leader
• Proven track record of success working for a SaaS company
• Strong understanding of fraud, payments or e-commerce industry
• Ability to successfully recruit and build a great pre-sales team
• Strong communication skills, both written and verbal
• The ability to work in fast-paced environment, be trusted to drive initiatives autonomously and gain buy-in from a wide collection of stakeholders

We are a team of over 500 Forterians spread across 3 different continents. Our success so far in the marketplace has allowed us to achieve a total series F valuation of over $3 Billion, making us the most valuable privately-held fraud prevention company globally. Our investors include: Tiger Global, Bessemer, Sequoia Capital, March Capital, and Salesforce Ventures. 

• Competitive salary 
• Matching 401K Plan 
• Comprehensive and generous health insurance, including vision and dental coverage Stock options 
• Generous PTO policy 
• Half day Fridays

*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.