Manager UX Writing

Who we are

Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We’re honoured to be recognized as a Leader in the first-ever Forrester Wave™: Revenue Enablement Platforms, Q3 2024!

What’s in it for you?

• Manage, mentor, and inspire a team of UX writers, fostering collaboration, professional development, and a commitment to excellence.
• Develop and execute a cohesive UX writing strategy that aligns with the company's design principles and enhances the overall user experience.
• Oversee the development of exceptional UX copy, including microcopy, interface elements, error messages, tooltips, help content, and onboarding flows.
• Define, maintain, and evolve the company's UX writing style guide, ensuring nomenclature consistency and a seamless user experience across all products.
• Partner closely with product managers, UX designers, researchers, and engineers to craft user-centered content solutions throughout the product development lifecycle. 
• Analyze user research, feedback, and analytics to identify areas for content improvement and drive continuous optimization.
• Champion the role of UX writing within the organization, educating stakeholders on its value and impact on user experience.

We’d love to hear from you, if you:

• Acquire 7+ years of hands-on experience as a UX writer, preferably in a SaaS environment, and 2+ years of experience managing and developing a team of writers.
• Own a track record of success: A strong portfolio showcasing your expertise in crafting clear, concise, and engaging UX copy.
• Have a strong understanding of UX principles and user-centered design methodologies.
• Get hold of exceptional communication and collaboration skills.
• Have the ability to work independently, manage multiple projects, and meet deadlines.

Our culture & accolades

As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth.

Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together.

Mindtickle is proud to be an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.