Manager Work Management

Principle Duties and Responsibilities 

• Lead and provide direction for overall execution of NiSource corporate vision and objectives 

• Support change within the organization to accomplish corporate goals, realize cost savings and implement process improvements 

• Accountable for oversight of effective scheduling of a mobile workforce 

• Ensure compliance with all applicable state and regulatory requirements 

• Provide visible, active and calm leadership during critical events. 

• Collaborate with other leaders during incidents to ensure business continuity and exceptional response. 

• Perform ICS role as established by NiSource. 

• Drive accountability for compliance across all NiSource states 

• Collaborate, drive consistency, and communicate with business partners on key strategic and operational matters 

• Set expectations to build and maintain close partnerships with operations and planning teams to ensure success 

• Provide effective communication, motivation, guidance, training, and knowledge to your team  

• Manage financial and departmental targets 

• Identify, implement, and use technology for managing work 

• Develop and implement plans to ensure elevated customer satisfaction levels 

• Create a culture of open minded and change driven leaders 

• Build a pipeline of talent through growth and development of leaders 

• Other duties as assigned 

• Bachelors' Degree or equivalent work experience 

• Prior supervisory experience 

• Demonstrated ability to work collaboratively with peers and build strong collaborative partnerships 

• Ability to facilitate consensus across multiple teams 

• Demonstrated sense of urgency and ability to drive execution 

• Ability to lead teams through significant change 

• Proven ability to build organizational talent and create highly successful teams 

• Excellent oral and written communication skills 

• Working knowledge of PC applications 

• Ability to travel up to 25% of the time 

Preferred Qualifications 

• Working knowledge of operations systems (i.e., DIS, CIS, WMS, Maximo, NiFast, ARCOS, Ventyx, MDT, WLRS, Workbrain, Greenroads, etc.) 

• Minimum of 5 years of leadership experience 

• Minimum of 5 years of operations experience 

Disclaimer 

The preceding description is not designed to be a complete list of all duties and responsibilities required of the position. 

Inclusion and Diversity: 

• Value inclusion within your day-to-day responsibilities by respecting others' perspectives/convictions, engaging others' opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners. 

• Respect and consider diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds. 

• Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment. 

Safety: 

• Promote a safe work environment by actively participating in all aspects of our employee safety program.  

• Report any unsafe conditions and take actions to prevent personal injuries.  

• Support our interdependent safety culture by ensuring the safety of your co-workers.  

• Stay focused on the task at hand and promote productivity through good work habits.