Manager, Workplace

About The Opportunity
We're all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!
Why Work For Us
Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you're looking for a place that values strong relationships, embraces diverse ideas-all while having fun together-Grubhub is the place for you!
The Workplace Manager will be based out of the Chicago office, and is responsible for supporting and managing all facets of Workplace, including facilities, security and workplace experience for Grubhub Headquarters located in Chicago.
The right candidate for this administrative / facilities role has 4-6 years experience, is a self-starter, people leader, reliable, proactive thinker, is organized, has strong communication skills and is a team player. This position reports to the National Director of Workplace.
The Impact You Will Make

• Plays a strategic advisory role to Workplace Senior Leadership
• Demonstrates effective written and verbal communication skills and realizes impactful results with vendors and stakeholders
• Proactively provides researched & benchmarked ideas on how to continuously improve the GH Workplace function based on internal GH knowledge and outside Workplace trends
• Identifies and executes on strategic projects for Grubhub
• Develops / improves tools, content, policies and processes to further the influence of GH Workplace
• Provides leadership, coaching and development to direct reports while simultaneously building upon own leadership and people management skills
• Demonstrates holistic thinking for GH Workplace, it's stakeholders, and Grubhub at large
• Ensures Workplace experience is consistent with Grubhub culture

Additional Responsibilities:

• Responsible for managing Chicago based Workplace support staff (receptionist, security and facility coordinators) by establishing and maintaining policy and procedure for the team members
• Oversee security team to help drive strategy and enforce company policies
• Play an integral role in GH's future of work programming strategy
• Lead project management for facilities projects and interact with general contractors to ensure jobs are completed on time and within budget.
• Manage preventative maintenance agreements and address issues timely
• Act as primary liaison with building management and hold accountable for maintenance needs
• Inspect tenant and building space/structures to determine the need for repairs or renovations
• Allocate office space according to business needs, manage all internal office desk and furniture moves; maintain space plans
• Manage the upkeep of equipment and supplies to meet health and safety standards
• Review utility consumption and strive to minimize waste
• Supervise facilities vendors (day porters, maintenance, technicians, general contractors, etc)
• Oversight of facility vendors on site to follow building protocols (parking, freight elevators, COI submittal, etc.)
• Closely partner with the People team on human resource issues
• Oversee pantry needs and work directly with pantry vendors to ensure budget tracking, inventory levels and employee experience is on track
• Identify and drive solutions to resolve facility maintenance issues (HVAC, plumbing, pest control, etc.)
• Maintain strong communication with the Workplace Director, Stakeholders, peers, team members and cross functional teams.
• Partner with internal teams to ensure company standards are maintained (i.e. manage IDF room cleanliness, HR, other projects)
• Provide top customer service for our employees
• Keep office organized, clutter free, and manage/create cleaning schedule

What You Bring to the Table

• 5+ years of workplace operations and facilities management with a medium-large sized organization

• 2-3 years of construction management as a project manager, program administrator or similar role.
• 1-2 years of corporate security management
• Ability to work independently with strong sense of ownership and accountability
• Excellent initiative, sense of urgency and follow through
• Very organized and detailed oriented
• Strong verbal and written communication skills
• Collaborative personality and works hands on with ease
• Ability to manage budget/spend
• Strategic Direction
• Negotiation Skills
• Self Awareness
• Skills in Google suite: GMail, GCal, GDocs and MS Office
• College Degree Preferred
• OSHA certification is a plus
• IFMA organization familiarity and involvement

Additional Requirements:

• Occasional off hours may be required
• Minimal travel

And Of Course, Perks!

• Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.
• Health and Wellness. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
• Compensation. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).
• Free Meals. Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
• Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund . Employees are also given paid time off each year to support the causes that are important to them.

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected].