Manager/Senior Manager Operations - Link

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Our goal is to create the Industry Cloud for Life Sciences, leveraging cloud technology, data, and consulting to improve efficiency across the industry.

We seek a Senior Operations Manager to drive operational excellence, scale results, and lead a high-performing global team with strategic focus and data-driven insights.

The ideal candidate has a proven track record in operations, managing global teams, scaling processes, and optimizing vendor relationships to deliver measurable outcomes.

What You'll Do

• Lead and mentor a high-performing Data Operations team of leads, ensuring alignment and engagement
• Manage internal and external relationships to drive product success and efficiency
• Optimize processes, improve data accuracy, and ensure consistent product performance
• Oversee workforce planning, and team performance to meet KPIs
• Streamline operations, scale effectively, and manage vendor efficiency within budget
• Drive transitions in people, processes, and technology to support business growth

Requirements

• 5+ years in operations and vendor management (tech/start-up preferred)
• Bachelor’s or Master’s in Business, Engineering, or Life Sciences
• Experience in workforce planning and team scale
• Strong data-driven decision-making and process optimization skills
• Proven ability to lead remote and global teams effectively

Nice to Have

• Lean Six Sigma, PMP, or other process improvement certifications
• Experience scaling operations in fast-growing companies
• Proficiency in data analysis, BI tools, and predictive analytics
• Expertise in organizational change management
• Advanced vendor management, including contract lifecycle and performance tracking
• Cross-functional collaboration with IT, Finance, and HR
• Strategic thinking to align operations with long-term business goals
• Experience driving innovation and automation for efficiency gains

Perks & Benefits

• 1% charitable giving program
• Medical private insurance
• Dental Cover
• Income protection
• Private pension plan
• Life insurance
• Travel Insurance
• Fitness reimbursement

#RemoteIreland

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].