Managing Counsel

LivePerson (NASDAQ:LPSN) is a Conversational AI company creating digital experiences that are Curiously Human. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.

You'll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we're building, and you build partnerships that improve our business. Likewise, you're someone who sees feedback as a chance to learn and grow and believe decisions powered by data are the norm. You care about the wellbeing of others and yourself.

Overview:

As Managing Counsel, you will have a broad range of responsibilities, including management of complex technology transactions, partnerships and strategic agreements, providing strategic legal advice and business counsel, and involvement in product counseling (including AI/data science), compliance, data privacy, security and other technological initiatives.

• Commercial and Tech Transactions: As a senior member of the legal team, you will be responsible for partnering closely with our North American and Latin American sales leadership and teams to achieve the company's revenue goals as well as partnering with other leaders and business stakeholders across the company. Provide advice and assistance to senior sales leaders to support key commercial, business, product and strategic initiatives and advise deal teams on legal, structural, product and other key issues that arise in these transactions. Participate in negotiations with customers and vendors across North America, coordinate with internal stakeholders and ensure conformance with standards. Support regional expansion and new market entry, as applicable. Draft, negotiate, and review complex SaaS commercial transactions with our direct customers, reseller and distribution partners, and outsourced partners.
• Product & Compliance Counseling: Providing guidance and advice to support new initiatives, including product innovation, engineering, data analytics, AI, and outsourcing, and partner with key stakeholders to create collateral and support go to market initiatives for these strategies. As a partner to senior business and product leaders and cross-functional stakeholders, you will proactively provide advice and guidance about security practices, laws and regulations applicable to our business and product development, such as GDPR, E-Privacy, CCPA and TCPA. Monitor and address relevant industry regulations and industry trends of importance to the company and its clients.
• Process Management: Help develop and support continuous improvement of Legal Department operations such as forms, policies, and processes to streamline, simplify, and automate relevant contracting processes.
• Serve as a point of contact for legal matters and as a liaison to our global legal team.

• 9+ years of relevant industry experience in house or at a recognized law firm.
• Significant experience with complex enterprise Sales transactions related to SaaS or software products and services.
• Strong transactional drafting and communication, negotiation skills and business acumen.
• Channels / Partners expertise in contracting related to the information technology business and various industry verticals;
• Good general management skills, management of legal workflow;
• Experience providing legal advice to senior management levels.
• Law Degree with excellent academic credentials. License and certification to practice law in good standing.

• Health: medical, mental, dental, and vision
• Time away: vacation, dependent care, holidays, wellness days, and more
• Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: parental leave, maternity support, fertility services
• Development: tuition reimbursement, native AI learning
• Additional: WFH support, 24/7 access to professional counselors, voluntary ins. coverage, exclusive perks and discounts

Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization. And to further make our point, let's just say we're very proud to be on Fast Company's list of Most Innovative Companies and Newsweek's list of most-loved workplaces. At LivePerson, the option to work remotely has helped shape who we are today: a collective of innovators and industry leaders working toward the same vision. While we maintain hubs in NY and Seattle as well as WeWork locations across the globe, our employees choose the environments that work best for them from anywhere in North America.

At LivePerson, people from diverse backgrounds come together to make an impact and be their authentic selves. One way we share and connect is through our employee resource groups such as: Live In Color, LP Proud, and Women In Tech. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.