Managing Director, Life Sciences

West Monroe has an immediate opportunity for a Life Sciences Managing Director located in New York.  Working alongside our national Healthcare practice leaders, this Managing Director will be responsible for the national growth and maturity of the Life Sciences book of business.  This role also entails significant responsibility in managing client relationships at executive levels, providing hands-on guidance and direction as well as oversight to project teams, and developing new business. Most importantly, candidates should be passionate about what they do and enjoy a fun, entrepreneurial environment.  This Director will also play a leadership role on our national healthcare leadership team.

Managing Directors/Partners at West Monroe must possess proven and repeatable experience in the three main areas of responsibility:

Client Development

• Cultivate new and existing client business development opportunities for the Healthcare Practice with a focus on medical and ancillary insurers
• Significant generation of prospecting/networking activities (events, meetings, phone calls, emails) in the pursuit of new client acquisition and brand awareness
• Originate business development opportunities and manage the sales cycle with prospective clients
• Actively leverage a previously built professional network and affiliate network in the local community
• Develop key accounts with recurring revenue
• Actively participate in relevant local business and industry organizations
• Exhibit an excellent understanding of client issues and how to apply the appropriate West Monroe resources to convert identified issues into consulting opportunities and proposals
• Lead the development of proposals, work plans, pricing estimates, and risk assessments for potential projects
• Effectively partner with the Business Development and Marketing teams to lead and drive marketing campaigns

​Practice Development

• Collaborate with office and vertical leadership to build the New York office healthcare practice in alignment with office and national healthcare practice goals (headcount, financials, clients)
• Create effective go-to-market strategies while driving the development/enhancement of WMP’s Healthcare Practice methodologies, best practices, and approaches to client delivery
• Lead, mentor, and grow consultants and actively participate in the performance management process
• Participate actively in the recruiting process for additional practice managers and consultants
• Display an entrepreneurial desire and selflessness to give your time, energy, and passion to growing the firms culture and our people both inside and outside of office hours
• Manage practice financials in accordance with New York office and national healthcare practice budgets

Client Delivery

• Serve as engagement leadership and quality assurance across a client portfolio
• Provide value via consulting engagements and sharing of meaningful thought leadership
• Participate and lead engagements by communicating and reporting project status to C-level executives and IT management, including budget, risks, issues, etc.
• Mentor and manage teams of younger consultants to ensure quality of delivery and to keep projects on time and budget
• Respond to client requests for immediate issues while also being able to take on the accountability of driving projects to completion; serve as the point of escalation
• Analyze each client's specific request and determine the underlying issue and recommend appropriate solutions

Qualifications:

• 15+ years of experience in professional services consulting; experienced leading a life sciences consulting group or practice in the local market in recent years is preferred
• Expertise in Life Sciences, specifically pharmaceuticals (product launch, market access, medical affairs) as well as analytics and digital transformation.
• 15+ years of hands-on experience leading business and technology strategy projects and full life cycle software implementation projects
• Knowledge and experience with complex business systems integration and technology transformation, custom design and development, database design, and data management
• Experience with Life Sciences value chain
• Delivered and sold work in Life Sciences market Membership and visibility in relevant professional organizations
• Strong project management methodology background, including schedule, scope, issue, and risk management experience, change management, strategic planning and analysis
• Strong business development and an active professional network of relevant executive-level contacts in the local market Industry designated certifications is a plus
• Strong communication skills to be able to work with clients and comfortably present to C-level executives.
• Ability to travel a minimum of 50%+ is required
• Bachelor’s degree preferred, or equivalent experience required
• Must demonstrate willingness to occasionally put in the extra effort (extended work hours, participate in events outside of standard working hours) for client, company and personal success
• Ability to be in-person three days a week is required

Managing Directors at West Monroe are expected to be in-person three days a week. This can include being present at client sites, in the market, or in-office for internal collaboration. There is flexibility and an understanding that schedules ebb and flow, but a core belief is that when we are together with our people and our clients, we build stronger relationships and are better equipped to sell and deliver value.

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