Managing Director, Supply Chain Management

West Monroe is seeking a Managing Director to join our rapidly growing Supply Chain team within our Operations Excellence practice. West Monroe’s Operations Excellence practice is focused on driving value from strategy through execution—not merely pointing to best practices and standards. We enable clients to realize the enduring benefits of IT, business, process, and organizational optimization by delivering real, sustainable adoption. Our solutions focus on value creation through the lenses of people, process, and technology across functional transformation and related platforms, productivity, and transformation enablement. Each consultant within our Operations Excellence practice is aligned to one of six focus areas including Financial Management, Organizational Change Management, Portfolio & Program Management, Supply Chain Management, Productivity, and IT Strategy & Business Process Outsourcing. 

We are seeking a candidate with 12+ years of supply chain experience. As a Managing Director on our supply chain team, you will serve our clients in several roles across the supply chain including planning, sourcing, manufacturing, distribution, and logistics focusing on supply chain strategy and digital supply chain transformation, while also supporting Mergers & Acquisitions activities from an operations perspective. You will also support our industry vertical teams, with the primary overlaps being private equity, consumer and industrial products and healthcare life science. In addition to client service delivery, you will be an integral part of growing the business with our team that helps shape our practice culture through strategy, recruiting, team building, practice development, etc. 

Managing Directors at West Monroe have three primary areas of responsibility:

 Business Development

• Cultivate new and existing client business development opportunities for the Supply Chain function.
• Collaborate, network, and partner across practices and industry teams within West Monroe to support pursuits for new and existing accounts.
• Significant generation of weekly prospecting/networking activities (events, meetings, phone calls, emails) in the pursuit of new client acquisition and brand awareness.
• Originate and manage business development opportunities and sales-cycle with prospective clients.
• Work closely with M&A peers and private equity firms to identify post-close supply chain opportunities.
• Actively build a professional network and affiliate network in the local community.
• Membership and visibility in relevant professional organizations.
• Exceptional understanding of clients’ business needs turning those goals into concrete projects and detailed proposals.
• Lead development of proposals, work plans, pricing estimates, and risk assessments for project prospects.

 Practice Development

• Ability to create effective go-to-market strategies while driving the development/enhancement of West Monroe’s Supply Chain methodologies, best practices, and approaches to client delivery.
• Ability to lead, mentor and grow consultants and actively participate in the performance management process.
• Manage and enable new go-to-market offering lifecycle from ideation to launch/client delivery in collaboration with industry teams.
• Participate actively in the recruiting process for additional practice managers and consultants.
• Entrepreneurial desire and selflessness to give your time, energy, and passion to growing the firm’s culture and our people both inside and outside of office hours.

 Client Delivery

• Lead engagements by communicating and reporting project status to C-level executives and supply chain management, including budget, risks, issues, etc.
• Report project budget and finances both internally and for clients.
• Mentor and manage teams of consultants to ensure quality of delivery and to keep projects on time and budget.
• Quickly respond to client requests for immediate issues while also being able to drive projects to completion.
• Analyze each client’s specific request, determine the underlying problem, and recommend proper solutions.

 Qualifications:

• 12+ years’ participating in team-based, client-facing business and technology consulting services.
• 12+ years’ of managing complex business transformation projects/teams; must have led a relevant consulting group or practice (e.g., Supply Chain Management, Operations Excellence).
• 12+ years’ of managing teams of technical and functional experts; as well as prior hands-on experience with large-scale business and technology initiatives.
• Experience managing private equity relationships and delivering solutions across M&A transactions including diligences, carveouts and integrations.
• Proven leader with extensive ability to build collaborative relationships with team members, foster a productive team environment, and coach staff with timely meaningful written and verbal feedback.
• Strong project management methodology background, including schedule, scope, issue and risk management, change management, strategic planning and analysis.
• Experience farming new business from existing clients and managing client relationships.
• Experience hunting for new business from new potential clients.
• Strong analytical, problem solving, and quality experience.
• Strong business development skills and an active professional network of contacts in the local market.
• Membership and visibility in relevant professional organizations.
• Industry expertise in Consumer & Industrial Products or Health and Life Sciences is preferred, but not required.
• Excellent organizational, verbal and written communication skills; and in-depth knowledge of project planning methodologies and software development life cycles.
• Strong communication skills to be able to work with clients and present to C-level executives.
• Demonstrated success within one or more of West Monroe’s core industries including Consumer & Industrial Products, Healthcare & Life Sciences, Manufacturing, Energy & Utilities, Banking and/or Private Equity.
• A commitment to inclusion and diversity, and openness to new ideas and perspectives.
• Ability to travel up to 50%

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