Manual QA Engineer

• Make a positive difference in other people's lives through your work - we’re not selling ads - we’re revolutionizing healthcare for all
• Join a small, passionate team working across our entire web and mobile stack

Role Summary

As a QA Engineer (QA) at Xealth, you will work to provide Test/ QA coverage for web and mobile applications, APIs, data pipelines and security. You will be responsible for writing manual test cases to execute tests, and report bugs during development, as well as during routine testing. In this role, you will work closely with developers to find bugs early in the development cycle, and will regularly participate in the maintenance and improvement of Xealth’s test automation platform you will work closely with the Product and Engineering teams to define and document acceptance criteria, and will provide general support, including an on-call rotation, to address or escalate reported platform and/or system issues.
Specific responsibilities include duties in Use Case Identification and Implementation, Post Implementation support, and may include other duties as assigned.

Duties and Responsibilities:

Use case identification and Implementation:
The QA will:

• Troubleshoot potential Xealth configuration use case deployment issues
• Manage use case testing and user acceptance testing, Review and finalize test plan with health system
• Develop integrated testing scripts
• Conduct UAT (User Acceptance Testing) with customer for use case signoff
• Review logs to ensure there are no errors on Xealth side leading up to go live, including Portal metrics (UAT + Internal testing cycles)
• Create and manage bug tracking
• Work with Support to document KB articles

Post Implementation Support
The QA will:

• Validate Xealth Portal metrics
• Confirm billing events in production
• Communicate test environment downtimes to customer as needed
• Communicate Production environment downtimes to customer
• Lead resolution of any production issues
• Conduct a daily review of logs post go live to ensure stability (1-2 weeks)
• Communicate with customers regarding any Production issues based on established SLAs and internal procedures
• Own support for JITBIT

Requirements for the QA role:

• A passion for improving healthcare through technology
• Strong ability to collaborate with internal stakeholders and external clients
• Thorough understanding of quality and testing principles, techniques, and protocols
• 3+ years of quality, testing, or related experience
• Working knowledge of HTML, CSS, and JavaScript
• Demonstrated success working hands on with customers
• Hands-on experience with testing browser-based web applications and RESTful APIs
• Relevant experience successfully working with test tools: JIRA, Confluence, Test Rail and Browserstack or similar solutions
• Strong problem-solving skills
• Proven ability to execute on goals
• Experience in agile, including participation in scrum and sprint planning meetings for scope and estimation purposes
• Bachelor’s Degree or equivalent work experience

About Xealth:

The Xealth product is a cloud-based digital health platform, enabling clinicians to easily prescribe digital health tools for their patients, monitor their progress, drive usage, and ultimately attain improved health (with significantly lower long-term health costs).
Xealth spun out of Providence St. Joseph Health (PSJH) in 2017. Investors include Advocate Aurora Enterprises, Atrium Health, Banner Health, Cerner, ChristianaCare, Cleveland Clinic, Cone Health, Memorial Hermann, MemorialCare Innovation Fund, McKesson Ventures, Nebraska Medicine, Novant Health, Novartis, Philips, ResMed, Providence Ventures, Stanford Health Care, UPMC and the Froedtert and Medical College of Wisconsin Health Network. Key clients also include Baylor Scott & White Health, Duke Health and Mass General Brigham.
Due to patient success and subsequent clinician demand, Xealth is experiencing rapid growth in the clinical health IT space, most recently raising its Series B funding in September 2021. All investors in this round are leading health systems, demonstrating the value of Xealth in advancing digital connections between clinicians and their patients. 
Xealth has been named to the CB Insights Digital Health 150, awarded the “Best Connected Health Platform” by the MedTech Breakthrough Awards, and was named to Fast Company’s Annual List of the World’s Most Innovative Companies in 2020.

Compensation & Benefits

Xealth offers a multi-tiered approach when constructing a highly competitive compensation package. The compensation package would include a base salary, equity, and a comprehensive suite of benefits.

Must be a US Citizen or have relevant work authorization.

Xealth is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

Learn more about us at www.xealth.com