Manufacturing Production Lead

CRAFT MEETS COMFORT. At Resident, we believe your living space shouldn’t just look good, it should feel good. That’s why we’ve created a house of brands that focuses on quality materials, timeless style, and most importantly, comfort. Our current brands include the award-winning Nectar, DreamCloud, Awara, and Siena products and we continue to invest in new categories to broaden our offering and address our customer's needs. 

Since our inception in 2017, Resident has become one of the fastest-growing, scaled, and profitable omnichannel retailers in North America. We are a disruptor in the broader home furnishings category underpinned by deep and proven expertise in data science & analytics, performance marketing, and e-commerce technology. As our business continues to grow, we are focused on building world-class retail, finance, operations, logistics, data science, performance marketing, and customer success-driven teams that thrive in a modern work environment.

At Resident, our staff is dedicated to the values of Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum. We believe in being:

CUSTOMERS FIRST

We love numbers, but we’re obsessed with customer satisfaction. Their happiness is always our number one goal.

DATA-DRIVEN

The proof is in the data. At Resident, we look to real-time analytics to continually improve our products and customer experience.

PRODUCT FOCUSED

The best products at the best prices. A beautiful home should be comfortable, high-quality, and most of all attainable.

We’re not here to reinvent the wheel, we’re here to make it spin faster. Our team has decades of experience in the D2C space. We use that expertise to create brands that consistently outperform and challenge the status quo. If you'd like to be a part of our team as we continue to be a leader in e-commerce disruption, please reach out to learn more.

SHIFT: Friday - Sunday, 6:00 am - 6:30 pm

SUMMARY: 

As the Weekend Production Lead you will be responsible for supervising machine operators in a manufacturing environment.  The Production Lead will work with the Production Supervisor to ensure proper operation of manufacturing equipment is maintained, safety guidelines are followed, and production goals are met.

KEY RESPONSIBILITIES:

• Schedule the production jobs in the morning.
• Conduct morning meetings.
• Audit First and Last off’s daily.
• Daily audit of processes.
• Monitor production quality and awareness of procedures and alerts.
• Monitor training matrix to verify the operator is properly trained to run the cell.
• Monitor safety checks are being performed.
• Monitor traceability is being recorded.
• Daily audit of production reporting (Check production papers and fill out white boards hourly for your responsible cells).
• Monitor operator’s efficiency and ability to fill out production reporting properly.
• Record hourly counts on white board.
• Monitor downtime and manage diverted time.
• Audit Standardised Work Instructions and make sure operators are performing them effectively and correctly.
• Coach and Train operators to meet production goals.
• Prepare for the next shift, including proper handoff
• End of shift paperwork. 
• Other duties as assigned 

JOB SKILLS & QUALIFICATIONS:

• 2+ years lead and/or supervisory experience
• Good communication skills – written and verbal. Must have the ability to speak, read and write English.
• Strong computer skills
• Attention to detail. 
• Ability to plan and organise; good time management skills. 
• Ability to retain information (e.g., policies, procedures) or find it as needed. 
• Problem solving ability. 
• Ability to operate under pressure of deadlines, fast-paced environment
• Cooperative, team oriented, patient, calm under pressure, and able to work independently. 

ESSENTIAL PHYSICAL FUNCTIONS

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions.

The employee is often required to stand for extended periods of time. The employee is occasionally required to walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. Employees may be required to lift 10-50 lbs.

WORK ENVIRONMENT

The employee will generally be housed in a shop environment. The noise level in the work environment is usually moderate to loud. Personal Protective Equipment is provided and required.

Note: Nothing in this job description restricts management’s right to assign or reassign responsibilities to this job at any time.

Resident is a privately-held company headquartered in San Francisco, CA., with a dedicated New York City office, London and an R&D facility in Tel Aviv.  Learn more at: https://www.residenthome.com

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, veteran status or other characteristics.

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