Market Associate - Eataly Soho

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

A Market Associate has expertise on products and processes at a minimum of two retail stations at an Eataly. A Market Associate shares knowledge about products and ingredients with guests and recommends products and portion sizes. Reports to the Fulfillment Operations Manager and Market Lead.

· Assists the retail counters with daily operations and provides a steady presence on the floor, consistently interacting with guests, employees and vendors to ensure counters are running smoothly

· Stocks retail counters and display refrigerators neatly, accurately and in a timely manner

· Assists in stocking or transporting items to the proper location within the store

· Rotates products according to First In First Out (FIFO) standards

· Scheduled shifts may include handling guest payment and ensuring accurate accounting of all transactions, collections and disbursements. Verifies employee discounts, returns, exchanges and voids.

· Communicates any price or tag discrepancies to the Manager or Shift lead.

· Communicates any guest complaints or suggestions to the Manager or Shift Lead

· Weighs, labels, displays, sells and packages products per department standards and guest specifications

· Performs light cleaning duties such as sweeping, dusting and packaging disposal as needed

· Performs other duties as required or assigned

Compensation: The base rate for this position is $17-21 per hour.

Qualifications

· 2+ years of experience in food service

· Strong knowledge of hospitality industry steps of service

· Great communication and problem-solving skills

· Knowledge of Italian products preferred

Job Requirements

· Availability to work onsite with a flexible schedule sometimes including evenings, weekends and holidays

· Ability to lift up to 50 pounds

· Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Additional Information

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!