Market Development Representative - Inbound

ABOUT THIS POSITION

We are looking for a Market Research Associate who will partner with sales and marketing stakeholders in a high-volume, lead management environment. This position is responsible for attaining activity-based metrics and qualifying new business to meet sales goals as well as improving the quality and quantity of our Account/Contact information. The ideal candidate will work diligently to qualify/disqualify leads, meet/exceed response times while providing consistent follow-up, and maintain attention to detail when working within our leads universe.

WHAT YOU'LL DO

Looking for some details?

• Convert Leads into Contacts, Accounts, and Opportunities
• Keep up with daily activity such as handling inbound calls, creating decision-maker contacts, and BANT qualification of inquiries
• Maintain best practices for finding, updating, and communicating accurate Account and Contact information to be used for prospecting and targeting efforts
• Support sales team in prospecting efforts by strengthening data quality within Waystar's sales database
• Maintain an in-depth knowledge and understanding of Waystar solutions; understand and identify opportunities for prospects/clients
• All other duties and responsibilities as assigned

WHAT YOU'LL NEED

• You live our values with a positive attitude and respect for others
• Self-motivated, results-oriented individual with strong leadership, interpersonal and presentation skills
• Problem resolution skills, strong initiative and ability to create and improve processes
• Ability to self-manage projects and follow-through to completion
• Ability to thrive in a fast-paced, ambitious environment
• Ability to learn technical aspects of Waystar solutions
• You're comfortable in a fast-paced environment, enjoy working cross-functionally, want to leave a stamp on the organization, and are the type of person who gets things done
• You have excellent written and verbal communication skills, with proficiency in Microsoft Office and PowerPoint
• You are detail-oriented with the ability to rapidly learn and take advantage of new concepts, business models and technologies
• You are highly organized with the ability to prioritize and execute many concurrent tasks
• Bachelor's degree or equivalent experience in business, marketing, or sales
• Excellent organization with strong business acumen who takes the initiative and can work independently or within a team to achieve established goals

BONUS POINTS

• You have 1 year experience in business or a related field
• Working knowledge of Salesforce.com, Outreach.io, and technical sales processes
• Knowledge of the software and technology industry preferred, especially in healthcare

ABOUT THE TEAM

The Growth team at Waystar preserves and expands our client base through a solid sales strategy. The department attracts new prospective clients, builds, and maintains current client relationships, improves profitability, and increases brand loyalty. Team members must possess a strong, consultative approach, while being able to effectively communicate the benefits of a cloud-based healthcare payments platform. The Growth department is split into two divisions: Health Systems + Hospitals (HS+H) and Ambulatory. The Health Systems + Hospitals division includes large health systems at a multi-level local or national scale. The Ambulatory division includes organizations such as provider groups and physician and specialty practices.

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful,

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• Generous paid time off starting at 3 weeks + 16 holidays, including your birthday and volunteer time
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.