Market Director

Job Summary:

The Director of Japan Market is a key business leader who will be responsible for leading the strategic direction for iHerb Japan’s business and integrated marketing.  iHerb is looking for a growth focused leader to drive market success in Japan owning end-to-end growth strategy.

Job Expectations:

• Drive executive leadership to deliver Japan's growth by leading the development of new business opportunities and partnerships in the region including marketplaces payment partners influencers B2B and offline sales opportunities.

• Lead marketplace growth on Rakuten and new platform expansion

• Develop integrated marketing communication strategy that will help to increase brand awareness support new customer acquisition and customer retention.

• Continuously drive growth by applying a clear understanding of the iHerb Japan’s brand consumer and industry trends to marketing merchandising content and business strategies.

• Own Japan Market budget manage efficient use of resources and budget to prioritize the most impactful opportunities for growth and profitability in the market.

• Work collaboratively with cross functional teams – brand teams marketing operations  merchandising finance global logistics and operations teams to ensure growth goals are met.

• Maintains awareness of competitive activity regulatory/compliance changes and regularly communicate with HQ team on changes and plans

• Manage team members based in Japan

  Knowledge Skills and Abilities:

  Required:

  • Role is based in Japan (Hybrid role based in Tokyo)

  • Japanese speaking ability and strong English communication skills

  • 15+ years of ecommerce and marketing experience

  • Demonstrated experience and knowledge of ecommerce growth strategies in the direct to consumer retail space in Japan

  • Experience managing a team in-person and/or remotely.

  • Experience collaborating effectively across all levels of an organization from C-level to individual contributor level.

  • Familiarity with VMS (supplement category) compliance cross-border retail and global logistics a plus.

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