Market Intelligence Manager

General Summary

The Market Intelligence Manager analyzes market trends, conditions, regulations, products, and customers to help inform strategic decisions across Advarra. They will make recommendations to leadership and other internal stakeholders on ways to leverage market and competitive intelligence and will coordinate initiatives that support and guide strategic and tactical decision making.

This is a hybrid role based in either our Wellesley, MA or Columbia, MD offices.

Principal Duties & Responsibilities

• Monitor market news and conditions as well as trends, investments, and organizational changes
• Gather information on competitors and conduct analysis on their offerings, sales, prices, and methods and effectiveness of marketing to identify gaps in Advarra product and service offerings
• Support VOC efforts across the business in the form of surveys, customer interviews, and customer advisory boards to understand problems, needs, and how to position Advarra to maximize customer value
• Develop and manage an information repository to house both market and customer data that can be leveraged cross-functionally
• Establish and organize regular cadence of information gathering, reporting, and information dissemination and create SOPs for each process to drive consistency
• Synthesize both quantitative and qualitative data from multiple inputs and sources to provide analysis and recommendations
• Present findings and recommendations to internal stakeholders including executive leadership

Education

• Bachelor's degree or equivalent years of experience

Experience

• 5-8 years of relevant experience
• Experience in management consulting, data sciences, life sciences and/or healthcare is preferred

Knowledge, Skills, Abilities

• Strong analytical skills with the ability to collect, organize, and synthesize information in a structured manner
• Ability to articulate and present key insights and recommendations using modern visualization tools
• Strong collaboration skills to work with diverse range of departments including Commercial, Product Management, Customer Success and Marketing
• Effective organizational and project management skills
• Excellent communication skills for both technical and non-technical audiences with the ability to convey complex data in a clear and concise manner
• Experience with market research methodologies and techniques and proficiency with data analysis tools such as Excel, Tableau, and Pendo

Physical and Mental Requirements

• Sit or stand for extended periods of time at stationary workstation
• Regularly carry, raise, and lower objects of up to 10 Lbs.
• Learn and comprehend basic instructions
• Focus and attention to tasks and responsibilities
• Verbal communication; listening and understanding, responding and speaking

EEO Statement

Advarra provides equal employment opportunity to all individuals regardless of their race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status, citizenship, genetic information or any other status or characteristic covered by federal, state or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

EEO/M/F/Disabled/Vets

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)