Market Orders Supervisor

The Role 

The Market Orders Supervisor will be responsible for the accurate manifesting, sub-lotting and order processing for the IL market. In this role, the Market Orders Supervisor will be the main point of contact between the CGM, Sales teams and Dispensaries for the state of Illinois. This role will also have the responsibility to conduct accurate and on-time inventory cycle counting for the facility to ensure compliance with regulatory bodies and internal GTI requirements. The Market Orders Supervisor will also be responsible for the site’s upload process through BioTrack and LeafTrade. This role will also be responsible for the development and engagement of their team of 8 direct reports.    

Responsibilities 

Safety: 

• Perform department safety audits and hazard assessments 
• Trains employees on 5S requirements 

• Ensure all employees have received department specific training 
• Participate in the investigate safety incidents and implementation of follow-up actions 
• Report and escalate safety concerns 
• Ensure compliance with area safety requirements and PPE compliance. 

Quality & Compliance: 

• Ensure all employees have received department specific training 
• Ensure compliance with GMP, biosecurity, sanitation or other quality and compliance requirements 
• Ensure all company and state required record keeping is accurate and complete 
• Ensure tools, equipment and machinery are maintained and calibrated as required 

• Lead department inventory requirements 
• Report and escalate quality concerns 
• Maintain compliance with the regulatory bodies and GTI internal policies regarding inventory reconciliation.  

Production: 

• Communicate production goals and maintain tracking of performance 
• Complete KPI’s, record keeping and other required performance metrics 
• Director labor to achieve daily goals and efficiency targets 

Job Knowledge: 

• Create and follow department specific work instructions and SOP’s 
• Develop deep technical knowledge for the department and transition that knowledge into work instructions, SOP’s, visual guides, etc. 

Team Leadership: 

• Training of new employees 

• Implement retraining plans to ensure adherence to productivity and quality goals 
• Lead daily communication meetings, including action item tracking 
• Successfully mentor, train and develop strong team members, provide coaching in real time 
• Direct the team – directing, scheduling & leading the team to complete daily, weekly, monthly and annual production goals 
• Elevate employee issues regarding performance, attendance, etc. to direct manager and HR as appropriate 
• Create a positive working environment 

Continuous Improvement: 

• Identify and execute continuous improvement projects 
• Partner with manager to elevate performance standards 

Qualifications  

• Minimum of a high school diploma or GED; associates degree or certifications preferred 
• Minimum of 2 years of experience in BioTrack and LeafTrade 
• Preferred 2 years of experience working in the cannabis industry 

• A minimum of two years’ experience working in a manufacturing or agricultural environment 
• Intermediate level computer skills in Microsoft Office Applications 
• Effective time-management skills and ability to multi-task 
• Highly motivated, self-directed, innovative and able to work independently and in a team environment. 
• Ability to work well with others while also completing individually assigned tasks 

• Ability to stand, sit, kneel, and lift equipment or plants up to 50 lbs. for extended periods 
• Ability to work in a fast-paced, changing and challenging environment 
• Must be able to comply with Good Manufacturing Practices (GMP) requirements 

 Additional Requirements 

• Must pass all required background checks and approval by state badging agency to work in the cannabis industry 
• Must be and remain compliant with all legal or company regulations for working in the industry  
• Must possess valid driver’s license 
• Must be a minimum of 21 years of age