Market Research Analyst

Want to be part of an amazing team, hell-bent on crafting a better future? We’re always looking for creative people who care!

We are analysts. Creators. Designers. Doers. Dreamers. Explorers. Geeks. Hipsters. Leaders. Learners. Renegades. Seekers. Strategists. Visionaries. And we fundamentally believe that we’re better together.

We are looking for an Market Research Analyst to join our tech client’s reliability and quality team. 

Would you like to…

• The Microsoft 365 Content Team is looking for an experienced Content Strategist to influence the collection of templates that our customers use in Microsoft 365.
• Our templates are designed to help customers get inspired, save time, and create like a pro.
• Templates play a vital role in customer perception, inspiration, engagement, and retention
• Build a foundational list of end user customer intents, mapping to audience segments and Microsoft 365 products
• Identify new content opportunities and unmet needs, leveraging your industry knowledge, cultural trends, customer research, available reports and customer signals
• Conduct ongoing industry research on social media for individual categories to inform recommendations
• Create alignment of content strategy with Jobs To Be Done framework from product teams
• ·Recommend intent coverage to inform template planning, partnering with Content & Design

We would like you to have…

• 5+ years in creative content publishing/management, preferably in digital media or tech industry

•  Deep understanding of customer intents, social signals and cultural trends, and what makes amazing content resonate and be successful 

• Experience with a large digital content portfolio, including taxonomy and metadata management · Proven track record researching and using data to inform and optimize content performance · Understanding of a content pipeline and lifecycle—you know what it takes to get from ideation to delivering final assets

• Preferred Skills – · Customer and data obsessed, always learning and refining to deliver user delight and business impact

• Ability to switch and balance big-picture thinking and nailing the details

• Ability to express ideas with clarity and drive alignment with cross-organization stakeholders

• Exceptional critical-thinking skills

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  Proficiency with Microsoft 365/Office consumer products (Word, PowerPoint, Excel) and social media platforms · High degree of fluency in English language

Would you like to work for an organization that…

• Embraces work-life balance – our employees’ well-being remains a top priority for us
• Promotes a culture of learning and advocacy across the globe - diversity will enable us to strengthen our impact
• Offers a comprehensive benefits package effective Day 1. Options include health, vision, & dental insurance, FSAs, discounts on pet insurance, PTO, paid holidays, and more
• Encourages innovation and experimentation
• Emphasizes and rewards collaboration
• Works remotely. We continue to safeguard the health of our employees so our interviewing and on-boarding process will remain virtual until further notice

Want to know more?

Check us out at https://www.designit.com/. Just so you know, we don’t have a dress code, but we do have a strict no jerk policy.

Designit is committed to ensuring that all candidates have an equal opportunity to be considered for employment. Please let us know if you need any reasonable accommodation to participate in the job application or interview process.