Market Specialist - C&I Customer Reables

Southern Company · Birmingham, AL

Company

Southern Company

Location

Birmingham, AL

Type

Full Time

Job Description

Market Specialist - C&I Customer Renewables

Description

The C&I Customer Renewables Market Specialist is responsible for customer engagement and all aspects of renewable program design and development, including new program strategy and implementation, as well as management, reporting, and enhancement of existing programs. The position will provide technical and business support to help develop a comprehensive and effective approach to renewable program development. The position will also assist with the development and implementation of the Company's policies and guidelines related to Distributed Energy Resources and will be responsible for direct customer and solar stakeholder interaction, commercial and industrial customer education and economic analysis, and the development and maintenance of processes and tools to support effective program management that leads to an increase in customer awareness and customer satisfaction. The position will assist in representing Alabama Power's renewable efforts to external customers and industry groups and also be expected to build strong relationships and communicate effectively with internal and external parties.

MAJOR JOB RESPONSIBILITIES:

  • Lead the strategy, design, development, implementation, and all aspects of ongoing management of customer renewable programs, as well as future program research and design.
  • Develop competitive intelligence related to renewables to identify best practices and trends in the industry
  • Utilize strong critical thinking, problem solving, and analytical skills to be able to troubleshoot complex issues.
  • Excellent interpersonal and communications skills; ability to convey information in a manner that is compelling and convincing; ability to engage individuals at all levels inside and outside the company.
  • Serve as an interface for commercial and industrial customers and solar developers on behind-the-meter generation projects.
  • Assist interested commercial and industrial customers by educating on all renewable programs
  • Assist team leadership with general support of renewable programs including accurately tracking projects, assisting with program communication, preparing documents, updating processes, and more.
  • Provide support and customer service to current and prospective solar customers by responding to routine and customer-specific inquiries and/or comments from commercial and industrial customers.
Candidates with the following preferred qualifications are encouraged to apply:

Education

  • Bachelor's degree in Engineering, Finance, Business, Marketing, or Economics highly preferred, additional consideration for master's degree and industry certifications.
Experience

  • Strong knowledge in the areas of renewable energy technologies/programs/tariffs, generation economics, Power Delivery practices and policies related to interconnection, utility rates and pricing, economic and financial analysis, customer service/billing, and marginal cost.
  • Demonstrated experience working across multiple organizations to achieve effective outcomes.
  • Experience engaging with external parties and commercial and industrial customers
  • Experience in supporting the development and implementation of plans to achieve company/business unit strategies
  • Experience participating in cross-functional groups to develop and implement strategic goals and initiatives
  • Strong problem-solving skills.
  • Proven ability to influence and communicate ideas effectively, verbally and in writing
  • Demonstrated high level of initiative and organization, with the ability to be adaptable
Knowledge, Skills, Abilities

  • Excellent written and oral communication skills to internal and external stakeholders
  • Effective at building and leveraging internal and cross functional relationships to influence outcomes and achieve goals.
  • Strong interest in learning new skills and managing multiple projects
  • Highly motivated and flexible with a strong attention to detail
  • Work independently and in an organized manner without direct supervision
  • Strong interpersonal and problem-solving skills
  • Ability to quickly analyze data and draw conclusions.
  • Innovative thinking, time-management, and a desire to improve processes and programs.
  • Knowledge and understanding of marginal costing and avoided cost methodologies
  • Strong team player who excels in a collaborative and dynamic environment.
Alabama Power provides the valuable combination of competitive prices, reliable electricity supply and unparalleled service to 1.4 million homes, businesses and industries in the southern two-thirds of Alabama123.

Southern Company (NYSE: SO) is a leading energy company serving 9 million customers through its subsidiaries as of Jan. 1, 2019. The company provides clean, safe, reliable and affordable energy through electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company serving wholesale customers across America, a leading distributed energy infrastructure company, a fiber optics network and telecommunications services . Southern Company brands are known for excellent customer service, high reliability and affordable prices below the national average. For more than a century, we have been building the future of energy and developing the full portfolio of energy resources, including carbon-free nuclear, advanced carbon capture technologies, natural gas, renewables, energy efficiency and storage technology. Through an industry-leading commitment to innovation and a low-carbon future, Southern Company and its subsidiaries develop the customized energy solutions our customers and communities require to drive growth and prosperity. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and govern our business to the benefit of our world. Our corporate culture and hiring practices have been recognized nationally by the U.S. Department of Defense, G.I. Jobs magazine, DiversityInc, Black Enterprise, Forbes and the Women's Choice Award. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Field: Engineering

Job Type: Standard

Primary Location: Alabama-Metro Birmingham/Eastern AL-Birmingham

Operating Company: Alabama Power Company

Job Type: Standard

Travel (Up to): Yes, 25 % of the Time

Work Location(s):

APC Corporate Headquarters - 600 North 18th Street (600BIRMINGHAM)

600 North 18th Street

Birmingham, 35203

Req ID: APC2007654

Date Posted

11/07/2022

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