Marketing and Communications Specialist I - Customer Engagement & Events

Ball Aerospace is powered by endlessly curious people with an unwavering mission focus. We pioneer discoveries that enable our customers to perform beyond expectation and protect what matters most. We create innovative space solutions, enable more accurate weather forecasts, drive insightful observations of our planet, deliver actionable data and intelligence, and ensure those who defend our freedom go forward bravely and return home safely.
At our core, we're passionate, committed people who believe together we can achieve extraordinary things. We work collaboratively with each other, our customers and partners to solve the world's greatest challenges. That means listening to one another, providing feedback and partnering across all levels. We value our inclusive culture where everyone is heard equally and creativity thrives. Each team member is fully invested in our mission and we bring an energy to work every day that propels our business and motivates us all to Go Beyond.®
For more information, visit Ball Aerospace Career Site or connect with us on LinkedIn , Facebook , Twitter or Instagram .
The Strategic Operations (StratOps) Strategic Capabilities Unit, consists of Washington DC Operations, Marketing & Communications and Strategic Development. The StratOps team promotes and elevates the business within our markets, works with customers and competition to influence and drive the growth of Ball Aerospace and facilitates collaboration across the business enterprise to increase opportunities.
Marketing and Communications Specialist I - Customer Engagement & Events
Ball Aerospace is searching for an experienced Marketing and Communications (MarCom) Specialist to join our Customer Engagement Team. In this role, you will engage and partner with the Executive Leadership Team (ELT), Strategic Business Units (SBUs), Strategic Capability Units (SCUs), Program teams, Administrative Assistants, MarCom team members and other Ball personnel to lead, organize, manage and execute complex customer visits/meetings, in support of the ongoing Ball Aerospace Strategic Plan.
Customer engagement will include participants from the U.S. Government, Department of Defense, Civil Space customers, Aerospace and Defense Industry partner executives, elected officials (federal, state, and local) as well as suppliers. This position will help shape and be responsible for Ball Aerospace's presence in various markets. You will also play a critical role as a culture champion in support of nurturing Ball's culture. This role will report to the MarCom Specialist III - Customer Engagement Lead for Ball Aerospace, and will be in Broomfield, CO.
A substantial working knowledge of U.S. and International government regulations, familiarity with various cultures, protocols, customs, and strict adherence to Ball Aerospace guidelines, policies, and procedures are required. You will continuously collect, integrate, and disseminate information to all stakeholders to ensure execution to the plan. In addition, you will utilize project & event management tools and data to capture and closeout event reports.
What You'll Do:

• Manage logistics for corporate, customer and industry visits to the Ball Aerospace campus.
• Create tour routes for the various Ball Aerospace buildings.
• Monitor visit request form and update the visitor calendar in Outlook.
• Help assign tour routes and respective tour guides.
• Manage ATIS, TS and CS visits (non-VIP level).
• Work with the Customer Engagement lead to create a tour, training program.
• Update tour graphics and posters.
• Help manage the booking and scheduling of Ball's customer facing meeting rooms.
• Begin reference guide for foreign national diplomacy/how to behave.
• Work with CE lead to create templates and documents that continue to help streamline the CE Process.
• Help execute internal events as needed.
• Lead facilities tours, as needed.
• Maintain a regular and predictable work schedule.
• Establish and maintain effective working relationships within the department, the Strategic Business Units, Strategic Capabilities Units and the Company. Interact appropriately with others in order to maintain a positive and productive work environment.
• Perform other duties as necessary.

What You'll Need:

• Bachelor's degree.
• Each higher-level degree, i.e., Master's Degree or Ph.D., may substitute for two years of experience. Related technical experience may be considered in lieu of education. Degree must be from a university, college, or school which is accredited by an agency recognized by the US Secretary of Education, US Department of Education.
• Degree in Hospitality, Communications, Business, Marketing, or related field preferred.
• Demonstrated leadership, event and project management, protocol, marketing, communications, employee engagement and teambuilding skills are key to this role.
• Excellent customer relations & customer service skills.
• Ability to act quickly and decisively with solutions to unexpected issues.
• Results driven, team spirit with the ability to drive improved processes, efficiency and focus on impactful business results.
• Excellent communication, presentation, and influencing skills.
• Solid general business acumen and intellectual curiosity.
• Familiarity with Microsoft Office, Microsoft SharePoint, Project, and Adobe Acrobat Pro, Illustrator, and InDesign.
• Familiarity with Cvent a plus.
• Excellent collaboration skills.
• Creativity.
• Attention to detail and ability to meet deadlines.
• Action-oriented/Drive for results.
• Excellent ethics and integrity.
• Interpersonal savvy.
• Experience and ability to work in a team environment.

On-Site Work Environment: This position requires regular in-person engagement by working on-site three or more days each normally scheduled week in the primary work location. Travel and local commute between Ball campuses and other possible non-Ball locations may be required.
Working Conditions:

• Ball Aerospace is a drug-free workplace, which is imperative to the health and safety of all employees and is required as a condition of receiving contracts from federal agencies. Please remember that regardless of the legalization of marijuana in Colorado and other states, possession and use continues to be illegal under the federal Controlled Substances Act. This includes the use of some CBD products. A post-offer, pre-employment drug test is a condition of employment.
• Work is performed in an office environment, laboratory, cleanroom, or production floor.

Relocation for this position is not available.
Compensation & Benefits:

• HIRING SALARY RANGE: $51,000 - $70,500 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)
• This position includes a competitive benefits package. For details, copy and paste https://bit.ly/3pNSnxv into your browser or visit our careers site.

US CITIZENSHIP IS REQUIRED
Ball Aerospace is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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